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February 2024 by Richard Bribiesca
Regarding Service Department / Eddie Zamora.I bought a used Jeep Renegade from West Chevrolet and there was a sound coming from the front. Took car in to service department. Eddie got my car in quickly for repair. His crew found that a strut was broken, he got parts ordered and installed. Due to ordering parts had to leave car overnight. Eddie got me a ride home even though I live about 20 miles away. I will continue to go to West Chevrolet to buy a car in future and for repairs. I highly recommend working with Eddie and his crew. Thank you again.
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February 2024 by KT
The people who work here are super nice. They understand this is not the best of times for you and treat you accordingly.
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January 2024 by Larry
I get my truck service done there The Service Department Folks Are Real Nice There They Do A Good Job
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January 2024 by Daniel Henry
Not happy with service delay on oil change on used vehicle
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November 2023 by Jason W.
Took my ZR2 Colorado and my Z71 Silverado to Eddie Zamara at West Chevrolet. These truck drive so good now the Service Advisor was amazing and kept me up to date on everything being done and how much it cost. Thanks to Eddie and the service team yall did amazing!
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August 2023 by Christi Griebe
We had an AMAZING experience..our salesman was Jason Biggs. He had all the right answers and the rest of the team got us into a 2023 Chevrolet Equinox. Just a great place !!
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June 2023 by Sheila L.
West Chevrolet has a horrible service dept. I waited for a week and a half to get an appt to look at an issue that they were supposed to fix 4 months ago. After 2 days in the shop with no call or text, I text them and called and they finally returned my call. At first they said that no one had looked at it yet and they would call back tomorrow. Then a hour later called back and said that it was a different issue and would cost $800. I talked to a shop foreman since the service manager was on vacation and told him that it was doing the exact same thing that cost $500 a few months ago. He said well sometimes it can just be a loose wire then he called me back a few days later to say that it starts fine. So basically after 8 days in the shop, nothing was done and no call from the service manager. The service advisors are also very rude. When you drive up on Monday morning and cars are lined up halfway around the building for repair then it should be a sign to not buy a Chevy.
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April 2023 by John W.
West Chevrolet just saved me a bundle. I had them do a pre-purchase inspection on a used Chevy Volt. Those are hard to get inspected properly because the hybrid battery needs to be checked out. The first guy that did it (Lemon Squad) said he couldn't get any codes out. Eddie at West Chevrolet agreed to pull the codes for free. Found a whole bunch of them. So we cancelled the purchase and will look for a more reliable car (and salesperson). Thanks again Eddie!
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April 2023 by Dolores R.
Eddie Zamora took really great care of us. He was very knowledgeable,caring, respectful, and honest. He kept us updated at all times and followed thru. We were very happy with his service and our car feels great, like new. Thank you so much Eddie.
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April 2023 by Elijah Z.
My brakes were making a loud noise Was able to get in and see advisor Eddie He was able with his team to address the issue My front brakes and rear brakes were in need of replacing . I was out same day with my trucks brakes replaced no hassle . Thank s west Chevrolet will definitely return for any future repairs. Great job Eddie
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March 2023 by William “Bill” Gulasey
Repaired windshield wiper spray under warranty. Repair was made in 45 minutes. Friendly and courteous staff.
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February 2023 by Scott R.
I had a great experience, David Abercrombie help me find just the right car. I felt like I got a great deal, and they were professional, honest, and upfront with me about everything. I'll buy my next car from them as well. Great experience.
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February 2023 by Sandy Cunningham
Great place to buy a vehicle. Everyone is friendly and helpful. David Abercrombie was our salesman and he was very knowledgeable and helpful.
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February 2023 by Hubert Carroll Johnson
I was very patient cause they were working hard for me giving an estimate on the 2014 red Chevrolet pickup truck they did a great job I was satisfied with the paperwork I'm waiting on State Farm and deal in whitedot Michigan Greg hunt begin Greg hunt they give the OK on the 3 different claims no I don't know I think they're stupid we've set some paperwork doing both
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February 2023 by Chris&Brandi Fulcher
The body repair shop is the best around! Have purchased 7 vehicles and would purchase another.
