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November 2023 by jamie crabtree
Perfect. Easy to deal with. Returned phones calls quickly. Very happy to accommodate someone’s schedule. Gained a loyal customer for sureThank youJamie C
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October 2023 by Anna Alex
Overall good experience. Do not expect for them to negotiate. Our sales gal Vicky told us flat out they would not come down on the price. Just know this going in. She was helpful when she noticed we were torn between two. One was better built than the other. The other seemed more spacious but did not have as good of quality. We were thankful for her honesty. We went with the one built to last longer. Richy the RV tech did an amazing job with the two hour tour. We were new to this and he really explained a ton to us! Even walked us through things to have on hand. They should really give him a raise! We had an issue with a part and the owner was quick to have us back and make it right, no questions asked. They seem to really take pride in what they do. We are satisfied with our purchase and the service offered by the dealership.
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October 2023 by jake mcclellan
I am so very pleased with the service I received today. Service Manager Neil Palmer had the work I needed done in the time it was promised and price I was quoted. Hats off to Him and his Crew for a fine job.
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September 2023 by Stephanie Morgan-Doyle
I live in NC and I called the Tennessee location to buy a specific motor home. They gave me a phenomenal price so I called my bank and got the loan. The second conversation with the salesman was about how far they could deliver the RV bc I got tickets for a UGA football game for my birthday. He told me they could deliver the week of September 18th, definitely the 21st. 4 days later, once they had the check, the finance manager assured me we will scheduled for delivery on the 21st. Based on that I spent $325 to reserve a spot for the weekend. Then, I spent $1100 on supplies for our new RV and our weekend trip. Mid- morning of the 21st I texted the salesman to verify our RV was on its way and received a text back that it was NOT. So after taking the day off work to be home to receive the RV I call them. I was told the sales manager on WEDNESDAY decided we would be good to get it delivered Friday evening and then took Thursday off. No one asked us, called us, nothing. The only thing they had to do was deliver the RV as soon as possible, i stressed that multitudes. Of course everyone is sorry, but I’m out over $2000 and still waiting for my paid for RV. To add insult to injury the sales manager who took it upon himself to change my delivery and ruin everything tells me to make up for it he’s going to make sure the drivers drop the RV off with a full tank of gas. That was my expectation in the first place. You were honestly planning to deliver (I paid $2500 for delivery) with an empty tank???? After all this I would still tell you their price was $35k less than any place around me.
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September 2023 by Truth Teller
We live 5 miles from 4 major camper dealerships and drove 2 hours to get a camper from Bankston in Ardmore and we were glad we did.Richie who did our walk through was awesome. He spent over 2.5 hours with us answering questions and teaching us everything about our new camper. When he installed the hitch he took the time to make sure I understood how to use it going forward.We really appreciated the white glove service he provided.Thanks Richie for a great experience!
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August 2023 by Kathryn Taylor
Fantastic experience with Bankston Motor Homes. Lisa was so easy to work with and never pushed us on a decision. Frank did a fantastic job of showing us how everything works on our fifth wheel and Johnny was fabulous with getting it delivered and set up on our property!! Thank you so much to everyone for a seamless and pleasant experience.
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August 2023 by Robert Lewis
Michael Spencer did a fantastic job helping me pick my first RV. The entire process was very smooth. The service team and sales manager Don were great. Thank you very much and I highly recommend buying from Michael!
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August 2023 by Nathan Smith
I communicated with Allison at Bankston a few times before ultimately buying an RV locally in Denver where I live. I had been strongly considering a trip from Colorado to Alabama to make a purchase but ended up buying from another trustworthy dealership in Colorado, but wouldn’t hesitate to purchase from Bankston in the future. Allison was very responsive and willing to do virtual tours, and seemed very trustworthy in our exchanges. At the end of the day I bought locally to avoid a 20 hour driving trip, but given the strong communication with Bankston I feel strongly that they would’ve been great to deal with!
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July 2023 by Chris sexton
Great experience all around!! Sales team Brad and Red were great and then the service and walk through by Frank was outstanding as well! We will be back!
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July 2023 by B Stan
Highly rated! Lisa and Ritchie were superb to work with and made a remote purchase extremely easy. They took all reasonable repairs, but make sure to check the shop completed them before driving off.
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June 2023 by Annissa Hodges
If you are looking for a RV, 5th Wheel or any kind of camper....you are cheating yourself BIG TIME if you don't check out Bankston Motor Homes. I looked for over a month and saved listings from Marketplace and other Dealerships, so when our insurance money came in, we would have some choices. I happened to see Bankston Motor Homes pop up on my screen while doing my usual search and I clicked on them and MAN, WAS I GLAD I DID! Not only did I find the exact floor plan I was looking for, found it for 10,000.00 cheaper than where I was going to consider buying from and had the best time with the sales lady, Lisa Winninger. She went above and beyond my expectations of what she could do. I was worried about credit scores on a larger camper and immediately thought we wouldn't be able to get it and would have to go with the cheaper of the two (way smaller too), but she assured me that we were going to work on getting the one we wanted until we exhausted ALL options she had, 5 hours later we had an approval and all paperwork done very quickly. I am now the proud owner of a 42' 5th wheel that is exactly what we wanted and a whole lot cheaper too. You have got to CALL LISA WINNINGER @ Bankston Motor Homes before you buy anywhere else, you will be so glad you did. Trust our review, The Happy Campers..Greg & Annissa Hodges
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June 2023 by balls claws
My husband and I bought our first camper today. It was definitely an awesome experience . Everyone was so helpful and kind . Mrs Lisa was easy to talk to and she understood what we wanted. Service guys were extremely helpful. Like I said. Newbies here. They walked us through everything. Other places we have gone to acted like it was inconvenient to look at more than what they wanted to show. Thanks guys
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June 2023 by Charlie Santini
WE ARE SO GREAtFULL!! excellent customer service. These guys went out of their way to help us. Most of all Honest.. the customer service at the front desk. The service manager and the workers... if there was a place to give 10 stars I would.. thank you for helping my mom out
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June 2023 by James Miller
Consumer Warning:If anyone is trying to buy a camper or RV, do not, I repeat DO NOT use Bankston Motor Homes in Ardmore. The place is a complete joke. Spent 2 days finding a camper that was right for me, then all day yesterday waiting on the bank, who never made contact even though on the 2nd day i was already approved for a set amount. After putting a down payment yesterday and expecting to sign the paperwork this morning, i finally got a phone call after calling all morning and sending everything they wanted, that they were withdrawing from the deal.Now, they have already cashed the check for the down payment...???This is in no way connected with the sales department, only finance. Vicky, our sales lady, was absolutely phenominal and helped us to get exactly what we wanted.I just wasted 4 days on something that should have only took at most 2.Bankston Motor Homes - Ardmore someone needs to seriously rethink the way yall are doing business. I will make sure my friends and family NEVER come to this shady business.
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May 2023 by Spencer
Good experience buying a camper here.We bought a used 2018 Kodiak to live in while building a house. They were upfront about the camper and selling as-is, but still let me test everything before buying. A few months in, still no issues.The sales staff were about average from any dealership. Nothing special. The front service desk lady can be a little rude at times. The price wasn’t great on the camper - but it was acceptable. They wouldn’t budge at all from slightly above book value.The mechanic guy that shows how to use everything after you buy one was very helpful and nice, and seemed happy to help.They also helped me out quickly to resolve a paperwork issue when I went to register the camper.Lastly, it’s a small gesture for customers, but they sent a neat little care package a few months after our purchase, with coffee cups and cookies. Just something neat they do that I’ve never had from a dealership.
