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January 2024 by Cynthia Brown
Wonderful service. Honest and so caring. I wouldn’t trust anyone else with my vehicle
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January 2024 by Edward Riddick
John at Arlington Automotive came in on the morning of a blizzard and was there to give us advice when we took our Rav 4 in with brake issues. He worked with us and kept us informed until they got their full staff back, & then got the job done more quickly than we expected.
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January 2024 by Keith Twisdale
One of the first times I have been to a mechanic shop where the manager of the store was as knowledgeable as John. John comes to the management position as a previous technician, which made all the difference in explaining to me the issues surrounding my car. Would recommend Arlington automotive in Arlington, Tennessee to anyone needing mechanical services.. They also do your basic oil changes tires brakes, etc.. John also went the extra mile for me and just making sure that I was satisfied… so appreciative of his help.
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December 2023 by Billy Murray Jr.
I’ve been using these guys forever. I can’t remember how many cars we’ve gone thru over the years with 5 kids. They are top notch on every point you can think of.
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November 2023 by John Kelley
Arlington Automotive is the Best Place to take your car! They keep you informed and shoot you straight on what’s going on with your car! They go the extra mile!
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November 2023 by teagan nagy
I've heard absolutely wonderful things about this company!! Thank you for helping out 3 dear friend Kara!
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November 2023 by Steven Hardgrave
My car broke down in the middle of a long drive hours from home.The staff was friendly and knowledgeable and realistic about expectations. Got me on the road same day. Great communication system (phone/text/email). Took pictures of other areas of concern.Best mechanic experience in a very long time. Glad I broke down near them.
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October 2023 by Robin Robinson
To get a 5 Star rating your customer service staff should say something more than “your car is ready” and hand you the keys, turn and walk away when I had some issues with prior service from past I brought up when I came to the counter for my service appointment. (just not a warm feeling) Plus, how do I know where my car is? Last time I was there I had to walk around the sides of the building because the lot was pretty full but I was not sure where to even look. My point is to be a five star service provider, train your customer interaction personnel to deliver above and beyond Custer interaction behaviors. This is called the WOW factor in the customer service world.Service: Oil change
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October 2023 by Enrique Bougeois III
It’s no longer a locally owned business. Owner Brian retired, well earned. He had my business for 17 years. It was always personal, reasonable prices and best of all, quality work. Now owned by corporation, prices are up, and quality is far less. I never paid for plugging a flat until last week. I’ll be looking for a new mechanic.Service: Tires
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October 2023 by Chase Cogswell
I came in for a soft brake pedal in April. I was told that I simply needed new back brakes so I got them. It didn't fix the problem so I came back and was told that I needed to take it to the dealership and they couldn't fix the problem and had to pay $135 diagnostic fee that I was not told about on the front end.
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October 2023 by Maillot à Pois Rouges
I took my truck in at the last minute for an oil change and some other minor work at the end of the day. They called and said my truck was ready by noon the next day. I asked if they could perform a tuneup and fuel system cleaning. They said yes and I picked up my truck the next day.I have been using Arlington Automotive exclusively for the last 7 years and will continue to do so. Great group of folks who really care about their customers. And, their prices are very reasonable.Service: Oil change
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October 2023 by Jade Lane
The mechanics and customer service reps here are wonderful! They found where my car was leaking, communicated the issue with me, listed out the resolutions and took care of my vehicle. I highly recommend them!Services: Auto engine diagnostic
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October 2023 by Douglas Martindale
Quick turnaround on getting the work done on my vehicle. Ended up saving more than $300 of the initial quote. Great service and friendly people.
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October 2023 by Rebecca E.
Their service is renowned. I heard of Rusty from Arlington Automotive after watching Karla and Nate's video. As a woman who travels a lot, it's nice to know there are people like Rusty out there.
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September 2023 by mikemcrazy1
The mechanic Jared is the best, he was so professional, he knew exactly what was going on and fix my car very fast.What ever you are paying him it’s not enough. He is worth his weight in gold.
