CVS in Arlington has garnered positive reviews for its exceptional customer service and friendly staff. Visitors have praised the pharmacy's employees for their willingness to go above and beyond to assist customers. One reviewer shared how a pharmacist helped them quickly transfer a prescription from a competitor when they were in urgent need, demonstrating thoughtfulness and dedication. Customers appreciate the store's organization, which makes shopping easier and more enjoyable. Staff members are noted for their approachability, with one employee proactively assisting a customer in finding items. The cashiers are also recognized for their helpfulness, providing guidance on identifying qualifying items in benefit plans. The CVS pharmacy is often compared favorably to Walgreens, with many customers citing better prices and superior service. One reviewer described a particularly challenging day where the pharmacy staff provided sincere support during a stressful situation, highlighting the employees' professionalism and genuine concern for customers' well-being. Overall, CVS in Arlington is celebrated not only for its competitive prices but also for creating a welcoming environment where customers feel valued and cared for.
I have always had a good experience at the Arlington CVS! Someone always calls. me back promptly! Shelby and Mr.Q have been very helpful and respectful!!! Most are friendly and sweet people😃
March 2026
Amazing pharmacist. My young daughter was battling an infection & needed antibiotics. With it being the weekend I know pharmacies are super overworked & understaffed, but they went ahead and filled it for us 30 minutes before close. I am so beyond grateful for her!!
October 2025
High turn over making customer service questionable