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August 2023 by Carol Fox
I had placed mother’s belongings after she passed in here. I put her things in storage because I hadn’t really processed her death. I thought it would safe in there. Stupid me left it in there for 11 years. Never missed a payment. From what I’m reading I am not the only one with issues with these people. I have been kicked out because someone was rude and I just gave it back. Tired of people being nasty for no reason. Guess they are tripping because they can’t handle how to really give good customer service. That’s ok though because it has made me motivated to finally get it out. Not my loss theirs. Live life smarter…not harder. That young person will learn life won’t be so good. It’s called Karma. Love her.
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August 2023 by Jay Jay Burk
Lady who runs the place was super friendly
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July 2023 by Stephanie
We have had our stuff stored here for about 2 years, they are very harsh about the rules and all of thr stuff we have been paying 100$ a month to store was molded and had roaches on it when we hadnt been in the unit for over a year. I would absolutely never use this place again.
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June 2023 by Lance Kirkwood
It's a good place, easy, convenient and the property is well maintained.
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March 2023 by Patricia Bassett
I met my cousin here to purchase some things she had in storage.
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February 2023 by Tim Keller (Timodeous)
Been a customer for 4 years but in the past 6 months had 3 price hikes. I guess because they can. No added value. One employee who sits in an office. Property taxes haven't gone up. Nothing has ever been fixed in our unit...
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February 2023 by Tim Odeous
Been a customer for 4 years but in the past 6 months had 3 price hikes. I guess because they can. No added value. One employee who sits in an office. Property taxes haven't gone up. Nothing has ever been fixed in our unit...
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February 2023 by Floyd Young (Hurricane)
Poor security, often non functioning online payment system, rutted driveway, malfunctioning gates, forced bogus insurance fee, 54% recent price increase.
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November 2022 by Jennifer Maddison
Worked for what I needed but information given at the time of rental greatly differed when wanting to close account. Why force someone to rent a space when it’s not needed AND was NOT billed for future use??? Not very professional to have so much confusion on such a simp topic of renting a tiny closet.
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September 2022 by Amy Lay
We had a storage unit here for almost a year. In May of 2022 the storage unit was broken into & approximately $2000 of items were stolen we filed a police report & as of August 2022 there has been no response or compensation from Assured Storage. When we ask for corporate office number, their response is that they are not allowed to give us that information. Guess the insurance we paid with monthly rental was a joke also! Next step is an attorney & contacting the Better Business Bureau. No way to run a legitimate business. I would also give zero stars. & say shame on you people..we arent the only ones youve scammed. The employee we talked with, told us one customer had been waiting a year & another 6 mths on compensation from their storage unit being robbed.shame on you people.
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September 2022 by Michele Wall
Storage unit was huge but unit was broken into, ransacked and items stolen. Contacted the office and I called the police and filed a report. I was told by the office that their cameras/recordings of the day it was broken into, were beingreviewed. We moved our stuff out immediately. Called back to check on the progress with viewing the films and was told they were still reviewing them. Needlesstosay, I gave up on that, the cameras are useless. We were told on the day we were moving our stuff out that they had 3 other break-ins.If you value your things, store them elsewhere. The drive into the area is tight and the ground has divits in it that make it difficult to manuever at time.
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August 2022 by Floyd Young
Poor security, often non functioning online payment system, rutted driveway, malfunctioning gates, price increased 30% in 5 years.
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July 2022 by Alan Purdy
Great place to throw money away on storage space
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June 2022 by Tony Allman
Our unit was broken into and ransacked. All of my power tools were stolen and we were NEVER notified. We discovered that the unit had been broken into on our own and a week later. I could tell as soon as I pulled up because my unit was left unsecured! The few surveillance cameras at the facility look like they are straight out of the 80s. Corporate tried to get the police to subpoena the video, pitiful as it is, of the crime. Well, there was NO video on the section of nearly 20 units that were burglarized! If you're using Assured, leave while you can. Your stuff is NOT safe here. I payed for insurance and I'm about to file a claim. Let's see how this disaster goes . I would give 0 stars if I could.
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June 2022 by Dana Swartz
There website offers a different price then if you rent at the facility, however there website isn't working. Because of this, the refuse to give you the website price saying it's not their fault the website isn't working.This is bad business!!!!! Consumers BEWARE, THEY ARE MAKING YOU PAY MORE, BY FALSE ADVERTISING THEIR PRICES!
