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February 2024 by Marc H
Great store! Awesome manager!! Store is clean and organized "people do rummage threw stuff so overall they do a great job" the prices were very reasonable. I was greeted by everyone as I walked in, and that was very shocking because other goodwill stores I have been to in the area didn't show the same hospitality! Keep up the great work!!
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February 2024 by Lateeshia “Niki” Brown
To say I was shocked is an understatement. This goodwill is not like the other local goodwills especially the ones in Cleveland. Upon arrival I immediately heard the manager arguing with a customer about their policy of pricing and that the item would have to go through processing and she would not be able to purchase that item today. All the locations that I have been to will call for a price check because the whole goal is for cash flow therefore if someone wants to buy an item they will ensure a price check so that they can purchase it.. The customer was kind and understanding about the policy and ask to wait for the item to be processed but to no surprise the manager refused to sell her the item.. at this point I just couldn’t believe what I heard. As I browse through the store I noticed clothing items very unorganized, filthy, stained l, and had an odor. The most disappointing things that I had seen were that most things were overpriced to a point of more than retail price I know that goodwill is a franchised business and is known to help others in a time of need hence why they sell used items at a discounted price , this locations prices are not discounted. If I’m not mistaken franchised businesses follow the rules of corporate… at least to my understanding and if that is not the case then I apologize. This location does not follow any of those rules. I’ve attached images of examples of overpriced items, disorganization, clutter and I’m hoping that something will actually be done about this as I have left a review before I’ve sent emails and never been contacted about this exact location. So I gave it another shot hoping that maybe something was done but I seen the same lady working there as before and was quite surprised that someone or should I say a business, would allow someone like her to represent them and continue working knowing that they are damaging the reputation and success of this business. I would really appreciate if someone would contact me and let me know that this issue is being resolved.Thanks
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February 2024 by Chad “Wrek” Kovac
Nothing but clothes.Asking me to round up my purchase at the register should be criminal. My wife defaulted to yes when asked and ended up giving you another $0.80 on top of a $8.00 purchase.
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February 2024 by B Mars
I purchased a $38 Shark steamer that I was told I could return for store credit if it didn’t work. (I asked before I paid.) Upon getting home and plugging it in, it did NOT work. I went to the store (20 mins later) and the manager would not honor my return or give me store credit. Very disappointed as $38 is a lot of money for junk that doesn’t work.Edit: Goodwill corporate fixed my issue. Thankful for that! :)
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February 2024 by Harold
The WORST Goodwill store I have ever been in. Very few prices on anything. None of the clothes are organized by size. I won't be going back.
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February 2024 by Jammers T
Why does your store not have prices anymore? Only the special items are priced. Makes me want to put my items back. 1/12/24
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February 2024 by Allan Douglas
Lower your prices.. I can buy new cheaper.. you get these items free!!! ?
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November 2023 by Chris Suskevich
I bought the twerking cat at Big Lots for $20!!
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October 2023 by Christina Eller
Stop supporting a business that is overpriced to this extreme...I don't know who is pricing stuff back there but someone must be on drugs...24.99$ for a cat that jiggled and sangLike I promise you it wasn't 24.99 new!Just done shopping here. It's to an extreme and I just can not support a business that would dare tag something donated to them at that price.
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July 2023 by Jonah (Radiovoice)
It’s a shame that corporate greed has ruined Goodwill. I hope the CEO chokes on a lamb bone on his yacht.
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July 2023 by Anita / BRIAN June 27 2023
Not togood iam really disappointed I. This place they get all donations and ask alarm and leg for it
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June 2023 by Caroline Smith
Heather the ex manager she was Saturday at the store we ask kindly for something she lies to us she was arrogant and hatefull shame on you upper management of being fulled and chosing bad manager we spent so much money you all don t appreciate all you care for money and why ask all the time to leave our change ? Do you gone us something for free ?
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April 2023 by Candace Duff
I wouldn’t even give this place one star if i had the option !!!! This has always been one of my favorites growing up and as the years go it’s getting AWFUL. staff is soooo rude they don’t care about helping people it’s all about money now. As I was going in today there was a little man trying to find him a jacket because it’s cold and he was crying because they kicked him out because they was closing (it was 5 minutes til they closed) I proceeded to try to walk in with my kids and the lady working decided to scream they are closing I couldn’t come in very angry for my kids to ask me why she was so mad. WILL not be shopping or donating here again !!!!!!!
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April 2023 by Saccharine Sweets
Great prices, employees are friendly and helpful. Will shop again.
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March 2023 by Helen DeSotto
I have always found great clothing in Athens Tn.
