H&R Block, a renowned tax preparation service, has received mixed reviews from its customers. While some have had a great experience, others have expressed dissatisfaction with the customer service. According to the reviews, one customer had a positive experience with Maria, who was described as incredibly sweet, knowledgeable, and made the customer feel confident that their taxes were being handled correctly. However, another customer had a different encounter, where they were greeted by a "burned-out" receptionist with a poor attitude, which set the tone for their overall experience. On the other hand, several customers have had positive experiences with Linda Weir, a tax advisor at H&R Block, who is described as kind, understanding, and professional. Customers have expressed their appreciation for her expertise and her ability to help them with their unique tax situations. Overall, the reviews for H&R Block suggest a mixed bag of experiences, with some customers praising the service and expertise of their tax advisors, while others have been let down by the customer service. The business seems to provide efficient and quick tax preparation services, but the quality of the experience can vary depending on the individual staff members.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
