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August 2023 by steve Ware
On time when you need them
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June 2023 by Cameron Hawn
Truck was fantastic. The service was trash. Make sure to take a picture of your gas tank when you get it. They will mark it as if they gave it to you full and then proceed to tell you you need to fill it even if it was not full to begin with!
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August 2022 by Steve Hayes
Bad Business. Steve T HayesMonday, August 1st, I reserved a Penske truck in Athens and they said the lift gate trucks were hard to get. That was the reason I reserved one before August 4th. I am disabled and cannot walk up a ramp which was explained to them in my reservation phone call. If there was any problem, they said they would call me if there were any changes. So I did not hear from them until Thursday morning, August 4 at 9:07 am to let me know that there wasn't any truck the Penske Athens for me to pick up. I called them at 9:14 am and my only option they gave me was to drive to Hixon which is 50+ miles from Etowah and they were only going to give me a break on mileage, if they had a truck which would not be worth it for me as I was unable to move my things I needed to move on time.I just hope a higher up in your business sees this so it doesn't happen to anyone else. That is just bad business.
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July 2021 by Luck Dragon
Great prices,beat everyone in area that was trying to overcharge me bc the trucks were in a "high demand"
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May 2021 by EuGene Hayes
Penske definitely out valued their competitors. We had a move of 750 miles and they hands down were the best price. This particular Penske in Athens TN was absolutely wonderful in their service and kindness. Kudos to Sue for giving us not only the good price but took great care of us with exceptional kindness!
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October 2019 by Joseph Cook
Service was terrific. Truck and trailer were ready to go when I showed up
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July 2019 by Matt Hess
Great helpful friendly staff got us taken care of very quick and efficiently