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October 2023 by Scott Caylor
Hometown good people and will do everything to get you the correct product
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October 2023 by Lisa Baughn
Meh...pricey but no doubt good quality. We'll organized.
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September 2023 by Denise G.
Very disappointed. Nice space, but low in stock and absolutely no one approached us as we walked around the store for 30 minutes. Ridiculous. Tons of employees sitting and visiting in the service apartment and when my husband looked and looked for a sales person none were to be found. One person seeming to do inventory did not look up or speak to us. One older gentleman walked past, barely spoke and walked on by. After 30 minutes we left. It is a pity as we wanted to outfit out new home with top of the line products. We won't be back and they probably lost a $20,000 sale today.
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August 2023 by Carmen H.
Would highly recommend, the service is great especially Derek he was super helpful and knowledgeable of all the products.
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August 2023 by Debi Donahue
Very responsive, professional company. The staff on the telephone were courteous, easy to get information from, set appointment in a timely fashion, and service technician, Bruce called 25 minutes out to let me know he was on the way. Estimates for lighting struck appliances received the very next day. I recommend this company.
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March 2023 by Carol Kerr
Great place to get parts for your appliances. And prices are good for new appliances
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February 2023 by Carolyn P.
I took my 3d tv there for repair in October(its the last day of February now) to get a light replaced that had messed up. The tv worked fine other than that. They said they had to order the part. We have called repeatedly, always being told the part wasn't in yet & never once getting a call from them. We called again today & were told they scrapped our TV. We were very specific when we left the tv with them that if they couldn't repair it, we still wanted it bc it was the last year 3d tv's were made & we would take if somewhere else to be fixed. Now, their "solution" is to replace our tv with one that's 2 years newer but not a 3d TV at the price they quoted to repair our 3d tv.
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February 2023 by Tony Mcelhaney
Large selection of everything friendly helpful sales staff
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January 2023 by Jack Armstrong PH.D
Sold me a sunsamg dryer and later fined out they don't service that brand and still sold me an a ex. Warranty on top...
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December 2022 by Jimmey Wiggins
Well I will never buy anything from here. I tried to order parts for a washer. Parts were said to arrive next day, nope and no phone call to update me. I called later in the day to check on parts and got to sit on hold for 5 minutes just to be told that parts people wasn't in, left my number and message,, no call back came. I called back after two days and parts were in,, well suppose to be. Drove 25 minutes and although I gave part description, model number and part number, wrong part was ordered. Was told it was in the warehouse and would be in within two days , 3rd day out no call no update. Tried to call and no answer. Drove 25 minutes again to find that they never pulled the part from warehouse. . Not how you run a business. Very unprofessional, no apologies for my wasted time or inconvenience. No thanks , I will go to Pattersons Apliance from now on.
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November 2022 by Arlene Billingsley
To be honest I am very surprised by their latest actions. I’ve been waiting for someone to get back (return phone call ) for 2 days. I could understand if someone called and informed me that the part is unattainable, but to say nothing is unprofessional. Who knew a stove element would be such a task.
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August 2022 by Patrick Harper
Great prices and the service techs are always nice and on time.
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July 2022 by Barbara Lewis LW
They were great came out 3 times for no fault of their's and then looked at and wanted to come fix my fridge as well THANK U THANK ?
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July 2022 by Susanne Bellner
Ordered a part on for the refrigerator Monday and the part was ready for pickup on Tuesday. Love the new location.
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July 2022 by Charles McNabb
Great place to buy all of your appliances, very well satisfied with there above expectations
