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October 2023 by Stephanie Toomey
They did a great job on my ring. I was about to lose 3 stones due to years of never taking it off. They repaired the pieces and have insured many more years of never taking it off. I dropped it off on a Friday and was ready on Monday. Very pleased!!
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October 2023 by Sondra Blake
I had an old Estate anniversary band , and lost the middle stone. I brought it in, and had my birthstone added in the vacant spot. They cleaned, and repaired prongs and added the stone. It turned out beautiful. Very efficient and helpful. I will be coming back. Thank you for your help!
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October 2023 by mary truman
Very nice folks to do business with, absolutely love my diamond, cleaning and repairs, would do business with them again.
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October 2023 by Lisa Ward
Kaylie waited for me to get there before closing to fix the bracelet my little grandson bought me. She was so nice and friendly honestly she was the best retail person i have seen in awhile I really appreciated her for fixing the clasp on my bracelet.
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October 2023 by Vici Miller
I lost a stone in my wedding ring and needed it restored and cleaned. Kaylie was super sweet and professional and took great care of me. The gentleman who repaired my ring did a great job and you cant tell that the stone was lost. You certainly have gained a new client for jewelry needs. Thank you!
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October 2023 by Ken Whitehead
I came to professional Jewelers looking to sell some old jewelry. I was welcomed into the store the lady was courteous but didn't seem as if I was worth the time. Then I had a couple pieces evaluated and was offered less than half that I was offered at a pawn shop. As a matter of fact I was offered more at several pawn shops when I was checking prices. A necklace that I was offered $80 for a professional Jewelers I was offered 200 plus at two different pawn shops. And a few rings I had evaluated as well we're well under half the value I was given at other places. I'm not sure if they just give unreasonably low prices for jewelry in hopes that you won't check anywhere else. But mostly I just felt as if I wasn't worth the time or effort if I wasn't purchasing. That's very unfortunate as I buy sell and trade jewelry often.
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October 2023 by Rose Robinson
Needed battery for my watch. Belk's employees recommended Professional jewelers. The young lady that took care of me was very nice and took care of replacing battery as well as setting time and date on my watch. Congratulations on the great customer service.
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August 2023 by Ronald Carrocia
We had my wife's stone reset because the prongs were not seated properly and Greg fixed them very nicely! And, Kailey polished my wife's other ring so it looked better than brand new! We also ordered custom made wedding bands and Greg engraved them amazingly! Kailey gave us nice boxes, a small carry bag and a cool little case for rings, necklaces, etc. Super friendly to deal with, and highly Professional, like the name says!! Awesome place to go for all your jewelry needs for sure.
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August 2023 by DIXIE Ducker
Very helpful, found a perfect silver personalized chain for daughters birthday, delivered to store timely, had Charlie on it, fixing an amethyst ring for me now , had lots of emotional connections to it,given to me by husband years ago,now deceased, I trust this jeweler to do a great job.I think the business is expanding into Monroe County, growth in a business is a sign of honesty and hard work.Thank you
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August 2023 by Paisley Robison
The service was delightful. Very sweet people working in there. I had my ring resized and they don’t break the bank !! 10/10 recommend I will definitely be back here for my jewelry needs !
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August 2023 by Janasia Winton
due to it being a small town I was a little hesitant, but after doing business here I WILL BE BACK - my great great granny’s necklace looks brand new after their cleaning can’t even tell it’s from the 1900s. Kaylie was my favorite, she was so sweet,easy to talk to & very professional, not only was she helpful with finding me some new rings (hint we got the same style) but she made my day better & was able to send me out with a smile!!!
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August 2023 by Jesse Villarreal
Kaylie was an absolute blessing! Thank you so much for getting everything I asked for done and also getting me some additional info on future product ideas! Amazing service 10/10 would recommend!
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August 2023 by Morgan Gates
I couldn't be more pleased with the service and quality of the work! I found Profesional Jewelers after I was turned away from a popular chain jewelry store when searching for someone that could resize an older, heirloom ring that had been passed down from my grandmother. Prior to finding Profesional Jewelers, I was told my only option would be to cut the ring to pieces and salvage the diamonds. Professional Jewelers carefully assessed my ring and gave an informed opinion of my options. They concluded that the ring was able to be resized and estimated that it could be done as soon as 2-3 days. My ring was completed the very next day after I dropped it off! I am thrilled with the service I have received, and will definitely be returning to Profesional Jewelers for any future needs!
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July 2023 by Steve Denny
A few weeks ago I dropped off an old set of wedding rings that once belonged to my sons-in-law mother whom passed away back in 2011. My son-in-law wanted to present these rings to my daughter, his wife. The rings needed to be sized up a 1/2 a size larger and have the rings soldered together. I dropped them off that particular morning at the Athens store and to my amazement the rings were ready for pickup that afternoon. The workmanship was very good, and I just witnessed the giving of those rings to my daughter by her husband on the date of this review. It was a very wonderful and happy moment for the couple. Oh, and btw the price of this work was very reasonable. Thank you, Greg and your staff, for having been there. Steve Denny
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June 2023 by STEPHANIE WEAVER
Took my wedding ring in to have a Dimond reset and Mr. Greg was extremely nice and very helpful. He was helpful, he got My ring finished the same day and it looks amazing very clean, he was also so kind to wait for me to return to pick it up. I highly recommend this place for all your jewelry needs. Repairs or purchase. Thank for such quality work and service.
