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November 2023 by Robert Wooden
He was very professional and did me right and meant me at the car lot to make my key
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September 2023 by Ron Lauper
I went in earlier this week to ask about home internet, they said my address is not in a great spot but I could try it and see if it works. Came back I'm today to get the setup and the person I dealt with would not even let me see if it would work. There Is a 14 day trial to see if thi gs work out. She would not even let me do that. I will not go back.
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July 2023 by Phin Will
I got my phone online without a Sim card, but with the help of the 2 lovely t-mobile ladies they help me resolve my issue and I was on my way. Thanks to you both for great service ?
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June 2023 by PhinWillis Greatest
I got my phone online without a Sim card, but with the help of the 2 lovely t-mobile ladies they help me resolve my issue and I was on my way. Thanks to you both for great service ?
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June 2023 by David Shelton
My wife a phone with them. and got a plan that was $100 and she has never got to pay what she pick out. it's been $300 and more at times and today she is paying $3010 and all they say is lies so don't be next one find you somewhere else to go because all they do is lie to get all the money they can form you and they don't even care
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May 2023 by Kerri S.
Hands down the best place to go for no hassle, friendly, knowledgeable, honest and genuine customer service!!! From the Manger, Assistant manager, Dale to our rep Neveah and the rest of the crew. Thank you all for ending our nightmare with the joke down the road!!!
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March 2023 by Brandon Russell
I called before gong in to ask if they could replace my home internet router in store. they said "yes, just bring it in"I got there and was told "they don't carry them in store so they can't do that..."
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March 2023 by Anthony Dale Summers
Great friendly staff always a good visit
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March 2023 by Brandon Russell
I called before gong in to ask if they could replace my home internet router in store. they said "yes, just bring it in"
I got there and was told "they don't carry them in store so they can't do that..."
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February 2023 by Michael Thomas
T mobile has the worst customer service. They were unable to transfer my number and passed responsibility off to the store and back to online. Then was given the run around again trying to get the account cancelled and my money reimbursed. I never even received a phone number but they activated an account to bill me. Terrible customer service
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January 2023 by kindel Culver
Go see AMBER and team!! She’s AMAZING! Went in to save money. (My old carrier was SOOO expensive! She hooked me up! Not only am i saving 200.00 a month I left with a new friend!!! THANKS AMBER!! I can FINALLY get the car I’ve needed for so long because, I finally can fit the payment into my budget! You guys are LIFESAVERS!
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January 2023 by Eric Hill
I have gone to this location twice. Staff has helped me very quickly and got me the info I've needed. Customer service at an extreme high here.
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January 2023 by Don Ramsey
T-mobile customer service at this store was terrible, employees were rude,,took forever and didn't know what they were doing
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December 2022 by Lance Kirkwood
Great customer service employees working here. T-mobile is the best in my area. T-mobile in my service area is the only company who has 5G here. Their coverage is great. Never have any problems.
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August 2022 by melanie balch
I called in to trade in 2 old phones and to purchase two new phones.The first rep told me since Ive been a customer since 2015 she could give my a promotional deal. I wanted to verify the deal with my husband and she said she would call back. I never received a call back at the time she committed to. I then spoke to another rep for an hour getting no where. Him telling me i was recieving the same promotion i was given earlier on. Come to find out it was not. He then rudely told me to not sign the disclaimer then and pretended to get a manager on the phone and i was disconnected.I have tried to follow up on reporting these calls and only get offers for other promos. Not an apology for the terrible customer service or trying to make this right. I'm very disappointed.
