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February 2024 by Sondra Dicandio
I requested service for a fill up and within 72 they responded and filled up my take. They have a user friendly website. I will say, this was my first time using it to request service! Very pleased with them!
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January 2024 by Paul Siecinski
Great business to deal with always reliable and dependable
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January 2024 by Erin Morris
I do not recommend using the new online portal for payments. I went to order a propane delivery, but my annual tank rental was due and it said I had to pay that first, so I did. Today is 1/13 and the card transaction immediately debited from my bank account, yet my Thompson balance remains the same, and the payment is showing up as made on 1/18 (5 days in the future). So I still can't order propane. I sure hope this storm doesn't knock my power out because I won't be able to use my generator.
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December 2023 by Brian Vandagriff
Technicians were very professional and courteous and got our needs taken care of.
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December 2023 by Howard Shamro
Had a rented tank when we bought this house. After 7 years it took a month and a half of getting a runaround to get to the right person in AmeriGas to where I could purchase it. I switched to Thompson Gas and what a difference. Now I can talk to a direct employee and not an answering service and their price is more than half.Thank you Thompson Gas.
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November 2023 by Joetta Queen Ellenwood
The ease of getting the appointments set for tank delivery and then propane fill were very easy. Both of the delivery drivers were polite, courteous, and professional.It's great to have the new technology that lets the office know when my tank is getting low, so even when I'm out of town, I never run out. Brilliant!
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November 2023 by Jo Barrett
Allen did a phenomenal job of getting our propane inspected and hooked up. He went above and beyond to deal with some problems we were having. He explained everything and answered all our questions. We wish every service man was like him!
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November 2023 by Elizabeth Jetton
Friendly and professional, do what they say, explain things well, respected by other professionals. Thanks Matt!
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October 2023 by Mike Conyers
Excellent customer service. I received a new tank and install on a new home build. Matt Price maintained great communication and checked my appliances before he left. He noted a deficiency on my range and even told me what I needed to do in order to fix it.
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October 2023 by Richard Jordan
Would highly recommend. Our driver is awesome, always outgoing and friendly.
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September 2023 by Alan Hunt
We needed our tank.hooked up ,leak test done and approval.Thompson's , Matt service man , came out did our work needed . Super friendly ,very knowledgeable of work to be completed.Scott , their gas route driver , was the same , excellent service and would recommend to anyone this company.
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August 2023 by Kathy VanLandingham
A tree fell on our big propane tank and shifted it off its foundation. Technician Matt Price and a tech he is training came out this afternoon to assess the situation. Matt was very professional, courteous and efficient. He arrived on time, reset the tank, and checked for any leaks or issues. He also explained everything he did and gave us some helpful tips on how to maintain our tank. He did a great job and we are very satisfied with his service. Thank you!
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August 2023 by Stacey Breeding
Thompson Gas not only has the best prices, but the kindest and most knowledgeable associates representing the company.
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May 2023 by Charlie Brown
I like that they have a monitor on my tank that let's them know when my tank gets down to 30% so they can let me know. They called to notify me, and no pressure to get it refilled, but let me know we could schedule it if I wanted to. Friendly customer service from the office and the driver both! Decent prices for their fuel too! I would recommend them!
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April 2023 by Patti Paula
Thompson Gas has been extremely professional in the installation and service of the propane tank in our new home. Dave went above and beyond in expediting the process of connecting the tank to our house on very short notice. I highly recommend.