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July 2024 by Jennifer Henderson
Helpful customer service members
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April 2024 by Mark Chaney
Interacted with a staff member regarding a business account. He was polite and helpful. Took the time to call and verify information and then explain how to solve my issues.
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April 2024 by K W
Came here to look at getting a new phone. Young man said what phones were available. When I asked about my insurance on my phone that is messing up he said the easiest (for him) is US to file online insurance in my phone. I got up to look at phones while they did the online filing.
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March 2024 by Bobbi Davis
There is plenty of help. No long lines or wait time.
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March 2024 by Cody
Yo, this place is a total scam. They'll lie to your face and act super unprofessional. I wouldn't recommend them to anyone, not even my worst enemy.
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February 2024 by Jessie Bourquin
I need to discuss fraudulent activity that took place at your store yesterday (2/27/24) at 12 pm. Please let me know how I can speak with the manager directly. I am over 10 hours away so I cannot come to the store in person.
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January 2024 by Steve Roberts
Good place and good service
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January 2024 by Tish Lopez
They did put forth a little effort yet it lacked real effort.
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January 2024 by Sasha Niki
Extremely useless personnel.If it’s not a sale deal, these mfs will give you the cold shoulder and pass you onto the representative from another country that can’t speak English. Just so they won’t deal with you. Waste of space and time.Extremely disappointed!!!
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December 2023 by Exzayveon Smith
They do a pretty good job but I think his name was Justin that helped me we finally figured it out it took like 2 hours but he was patient and finally figured it out because it was a problem that wasn’t his fault
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December 2023 by Truckertrucker Trucker
Great staff excellent service
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December 2023 by Cody F.
Ok, it's stressful to come to a cellular store. In my case, it's usually a real or perceived crisis and I'm not at my own best. Like other places in Athens and Tennessee small towns, the folks here are super friendly and helpful. Imagine being in this stressful environment all day and still being cheerful! With apologies to Kipling, "You're a better man than I am, Gunga Din!" I'll go out of my way to come to THIS Verizon store because of my experiences here compared with other stores. Maybe that's just me?
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November 2023 by Kirby Remillard
Took over an hour and they forgot to activate the new line all together
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November 2023 by David Dunlap
Purchased a prepaid data plan and a hotspot here. Tech took it up on himself to input dummy information for the account and failed to offer a receipt. Now trying to add funds it's impossible to do online... I have to go to store to add funds..
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November 2023 by William Green
I did not know what plan we were on or what charger to have for these iPhones. We weren't told which plan we were on or that are we would get the charger but not the wall charger to put it in. However all in all it was pretty good to be back with Verizon again.
