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November 2023 by Daniel Christian
This place has gone downhill. Pulled up to the card reader/wash selection screen and I get ambushed by an attendant trying to upsell me on a membership. He even—without being asked—operated the screen for me. I asked for the cheapest wash. Fairly certain he didn’t give me the cheapest one and I couldn’t know for sure because he purposely made the selection fast. Then he proceeds to tell me that signing up for a membership saves me $2. I say no as it wasn’t even my car I was washing. Then he asks “do you mind if I ask why you’re not interested in saving $2?” Again, I have to tell this guy I’m not interested. He says “thank you for your business and the extra two dollars”. So now he’s giving me attitude in addition to hassling me. Wasn’t impressed with anything else in my experience either. People don’t want a sales pitch at a drive thru car wash. Pathetic.
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November 2023 by Ray Long
I came to zips this evening. I was having trouble with the scanner. I set there for about 20 sec out came this nice young man was so very nice u could tell he liked his job. Smiling from ear to ear. Was yes mam no mam so very polite think he said his name was Devonte. I just won’t u to no what a nice young man he is and I will be back cuz he made my evening a lil brighter thank u son for being so niceThanks Bett
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October 2023 by Alyssa Battiston
Armoni is super respectful and very helpful, he always has a positive attitude. I always have a good experience when I go, I also send all my friends to zips when he works !Service: Vacuuming
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October 2023 by TyRon Martin
I went in for a quick wash and after the help from Armoni (hope I spelled that right) I became a member. Clean and efficient. Definitely recommend to others around town
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September 2023 by Audrey Rodgers
Went by and purchased the top wash was extremely shocked after I got it and it was $30 for a one time wash then I went on to check to make sure this price was correct and it was on sale for $10 online code so definitely purchase online if you can beforehand. I would feel a lot better about it if my wheels was cleaned and it fully cleaned the car without bugs and dirt still .
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August 2023 by Ashley Striker
I love this car was the people are so friendly and the wash is amazing and vacuums Are free and have a lot of power my car looks amazing!
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July 2023 by Dee Siele
They don't pre spray not even tires. It leaves soap and spots on your car. Vacuums not good.People do not even speak to you unless they want you to buy package deals, which are not worth it unless you just want to rinse your car.
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July 2023 by Caroline Goins
We canceled our membership but were still charged for the next month. I called the corporate membership number but the only solution they offered was that we could use the membership, that we paid for, for the whole next month. I told them we did not want the membership since the car wash is not as great as it used to be and asked if they could refund that month since we had cancelled. They said they don’t offer refunds and that we can use the car wash for the month we were charged for. It shouldn’t be this difficult to cancel a membership that you don’t want! The car wash quality has gone down and we no longer want to use their services but I guess we are stuck for another month. Nothing against the local workers! This is a corporate policy issue that needs to be revised.
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July 2023 by Gena Alaine
When I first started my membership it was great. The buckets were always full with clean water and soap and there was a guy spraying the front and rear of every vehicle. Now, the service lacks and there's debris in the car wash. I will be looking into the new car wash if things don't turn around.
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June 2023 by Sheril Mason
Torn, the car wash was great. Unfortunately it broke my antenna. I emailed and after a couple days of no reply went back to talk management who wanted to see my car and said b/c of the age of my car they wouldn't assist me in replacement. Also there is a sign ( I didn't notice ) I did receive an email that said that they wouldn't help me replace a $20 antenna as well.Why does the age of my car matter? It's in pristine condition, other than the antenna ATM.Make the signs bigger, or have the people guiding you and prepping say it.You can't turn around once you're there regardless. So what if you decide you don't agree if you do see signage? What happens then?It was a $20 replacement part. It's more a principal thing for me.Wash was on point though!
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June 2023 by Patricia Brookshire
Warning do not give your debit card to this company . they have hot my debit card for $40 twice a month for months now. can't get anyone on phone and been by and always to busy to ta lk to youon my way now to hold anyone from going thru.
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April 2023 by Melanie Gray
I paid $25 for the Volunteers wash. I'm pretty sure I didn't receive any wax, much less a ceramic finish. My tires came out dirty as did my truck tailgate. The vacuums were completely clogged so I had to clean them out myself. I did drive back around and the attendant did send me back through for free, but the outcome was no different. When I told him about the vacuum being clogged he did say that they would unclog them if I let them know. My feeling is that they should maintain their equipment. I don't believe I will be back to this car wash. It used to be pretty good when it first opened but its no longer a quality car wash.
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April 2023 by Lisa Baughn
Had just a basic wash and sometimes I get brain fog. There was an employee there to help me process my purchase and also to guide my car in properly after I messed up the first time. He was patient to a senior citizen and if you haven't got to that point yet, you have no idea, so BE KIND like this guy was.
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March 2023 by Kaddi Seigler
Absolutely obsessed with this car wash. They are always nice to me and my son. Highly recommend at any time as well. Good staff every time i goServices: Vacuuming
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January 2023 by Tman
Ran my truck through this wash and it came out covered with soap, I did notify the attendant he was very polite about it and said it'll probably happen again but he did let me run my truck through the wash a second time. Came out covered with soap again a second time.. this is exactly why I rarely ever use this car wash. I'm just so happy the new car wash is opening up soon down the road.
