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December 2023 by Joan Zimmerman
The service was great! Corey was so friendly and polite. He was able to fix my washing machine quickly and efficiently. Will definately use A Plus again!!!!
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December 2023 by E.A. Hammer
Technician Cory's professionalism is above reproach. He had my broken washer back in action in less than 30 minutes. I will use this company again!
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December 2023 by Emily Wade Turner
Joe is awesome! He has a wealth of knowledge, kind and thoughtful. So thankful to find him and A Plus.
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December 2023 by Kristin Powell
Was able to get a same day appointment. They showed up when expected. They were super nice and while they weren't able to fix my appliance due to no fault of their own, they gave great advice and recommendations for next steps.
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October 2023 by Brad Blackwell
They are extremely helpful when trying to find difficult parts. I’ve been to some of the other appliance parts stores in Memphis and just got mad ?.
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September 2023 by Mark Conger
Called them looking for SubZero Parts. They were super helpful referring me to an authorized parts dealer. It seems that SubZero doesn’t allow them to sell parts over the counter. They also work on SubZero refrigerators. I will use them for the hard stuff for sure.
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July 2023 by William Scott
Jim W is a terrific technician. Professional, knowledgeable, personable and courteous.I would recommend A Plus to anyone needing appliance repair.Service: Refrigerator/freezer repair
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May 2023 by Charlie W.
I'm really impressed with APlus's Customer Service. The technician was very thorough in diagnosing the failure to make sure that another part downline didn't cause the problem. His diagnosis was correct, so he resolved the problem with the first part that he replaced. He was honest and the repair cost was a fair price. I'm going to use this company from now on, and I do recommend them.
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May 2023 by Neal Zamore
My dryer was making a scratching sound and called up A Plus. They were there the next day, took the dryer apart and figured out that something was scratching and they removed it. They took their time, clean as can be and so honest. Would use them again and I would HIGHLY recommend them.Service: Dryer repair
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May 2023 by Storm Fuller
John came out to work on our dishwasher. Our rental company hired them. He was great, honest and got the work done quickly. Also really appreciated how soon he showed up in their show up time window.
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May 2023 by Rob Humphreys
A+ Appliance is my go-to for appliance repair. I’ve had ice machine and dryer repairs, and each time they go above and beyond. Incredibly quick (same day) and over the top service. I highly recommend!Service: Dryer repair
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March 2023 by Thomas Scott
I was doing some work on our dryer and needed parts. I called ahead and Chris found everything I needed. There was one part that they did not have in stock and Chris was quick to find it and made it possible for me to get if I needed it. The absolute best part was that ,although I had already purchased 2 parts, he looked at a picture of the work I was doing and told me that the parts that I purchased would not fix the problem. He could have told me anything but, he was honest and returned the parts immediately. I told him thank you and he assured me that this is how they do business and he prides himself on this type of honesty and service. I am very glad that I went to A Plus. I will go back for all of my future appliance needs.Service: Dryer repair
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March 2023 by Eric Olson
These guys ended up coming through in a great way! After leaving this review, they went out of their way and not only got it in overnight, but called the next morning letting us know that it was in! Thank you for taking care of your customers. It’s a breath of fresh air when a company is willing to go above and beyond to correct a mistake. Thank you! We needed a part for our washing machine and alway try to shop local before ordering off Amazon. I called and had our part ordered and was told our part would arrive on March 16th. I called to check on the order and was told that it was never actually ordered.
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March 2023 by Daniel Copp
Jim is by far and away the best appliance repair technician I’ve experienced in my fifty years as an adult consumer. It’s hard to imagine the existence of someone more competent.Service: Stove & cooktop repair
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January 2023 by Christine T.
I've always had an excellent experience with A Plus. The people who answer the phone are lovely and accommodating, and the technicians are very pleasant and knowledgeable. They always come when they say they're coming and do a great job. Very tidy and respectful of my home.
