-
November 2023 by Emma Pry
was traveling halfway across the country when my brakes got messed up and needed a caliper replaced. they were the first people i called and they got me in right away in addition to referring us a tow truck that wasn’t crazy expensive. they were so helpful, quick, and not expensive at all. was back on the road in 3 hours (that’s including waiting for the tow truck!) eternally grateful for their work!Service: Brakes
-
October 2023 by Jessyca Mosby
A very friendly, fair, and reliable car repair shop
-
September 2023 by Brian McKee
Great help with a starting problem while visiting in the area. They pointed out another issue that could be resolved at the same time saving us money on a separate repair and additional problems down the road. Starts great and runs smoother. Appreciate being treated well even though we were from out of town.
-
August 2023 by Priya B
Dropped in this morning to get my blower fan fixed, because no air was coming through my car's vents. Mr. Chapman at first said they had a repair opening only in early September, and sure enough, their lot was packed with vehicles. When he heard I had no AC, however, he said they'd fix it immediately. And they did, within 2 hours. I'm very impressed with both the excellent customer service and the reasonable price--all without the requisite list of extra repairs mechanics often suggest. I highly recommend Chapman.
-
August 2023 by Michelle Batts
My daughter and I both have taken our older model cars to Chapman. I have a 2007 Acura, she a 2003 Honda Pilot and they have serviced both vehicles without any problems. If good old fashioned customer service is what you are looking for this is the place.Services: General repairs & maintenance
-
August 2023 by Audra Boyd
Chapman’s Auto Repair in Bartlett TN, is the best place to go for all your car needs. Mr. Chapman and his wife Carla(she makes the best homemade pickles)are the nicest people you’d ever meet. Mr. Chapman has repaired my car on several occasions over the past two years and has always given me outstanding service, fair prices, and awesome feedback on what’s happening with my SUV. He makes sure my car is serviced whenever I take a trip out of town. Please stop by and check out their outstanding customer service.
-
August 2023 by Orlandis Williams
Had my Lexus 2004 RX 330 there about a month or so ago, for what l thought was a simple vacuum leak. As it turns out, the previous work was done incomplete, hence the surging motion, they diagnosed the issue. They spoke to me about the repairs needed, l was hesitant at first due in part to the cost, however, it was well worth the price paid for the security of knowing the vehicle will not breaking down at the most inopportune time. Thank you Ma'am, Sir and Chapman motors, l will only take my vehicles to you all, honest and upfront they were and they are really nice people to deal with. Again, thank you Chapman motors!!!
-
July 2023 by Chris Hadley
Excellent service, great price, very knowledgeable. This is going to be the only place I take my vehicles from now
-
July 2023 by Felicia White
Chapman's has serviced 3 of our vehicles. Their repairs were solid, no issues after we left and clear communication on what the problems were beforehand.In our case the repairs were expensive, over $1000 or $2000, however each vehicle required parts that were several hundreds of dollars and several hours of labor to correct. I'm not claiming their prices are high, rather that in our instances of major repair or part replacement, their work was faultless. There were no lingering issues nor did any new issues mysteriously arise after their work was complete.I used one incredible, trustworthy mechanic for over 25 years before coming to Chapman's. The first time I used Chapman's it was because they were very close to where I live in Bartlett and this was a critical consideration at that time, but still a decision made with trepidation. We have chosen to return because of the quality of work and because we trust them with our vehicles.
-
June 2023 by Quaid Martin
Just took my van to Chapman Auto Service and received excellent service. This is a true family business with a polite demeanor and, quick, affordable repair services. I'll definitely revisit for all of my car maintenance needs.Service: Brakes
-
May 2023 by G L
Have a 2007 Honda Pilot that’s mostly only required routine maintenance. I started having some trouble and took it to Chapman. Fantastic experience! Drives like a Tesla now ?. Great communication, quick turnaround, an all around ⭐️⭐️⭐️⭐️⭐️ experience.
-
May 2023 by Rich Kirschner
I pulled I to Chapman automotive with a problem with a clutch fan everyone had something nice to say and extremely busy. I explained my problem and they took care of it no big deal right? Then I watched a father and son i was told work together to fix my problem then say to me that will cost you a hand shake and I was on my way. I pray I have no more issues with my cars but if I do this is the place I will go! I thank you so much.
-
May 2023 by Alvin Dortch
Got me the lowest price and repair costs were not nose bleed. Job done right the first time. I asked for shocks. He replaced shocks and springs. Service that can't be beaten.Service: Steering & suspension repair
-
April 2023 by Lisa Dixon
I would highly recommend this automotive company they are very knowledgeable. I was having trouble finding that would replace the timing chain on my Nissan Pathfinder. When my daughter recommended that I call Chapman Automotive and I’m so glad that I did not only did they keep me informed of everything and always called me for approval before doing anything additional so no surprise high dollar bill. Mr. Chapman knows his stuff and takes pride in his work. They even called two weeks after my Pathfinder had been out of their shop to check and make sure that everything was still OK now that is customer service. Thank you Chapman Automotive I’m so thankful to have found your shop!
-
April 2023 by Desbonnes
I am very pleased. This shop is well-run, clean, really efficient. I waited for my service and observed how they operate. Fair pricing and diagnostics; nobody tried to sell me anything except what was necessary.Plus, the Chapmans made me feel comfortable and right at home. I left laughing and happy ?
