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August 2023 by Denice Delaney
I was visiting Memphis I called to let them know I was coming they greeted me with nice smiles offered me a bottled water and gave me a great gel manicure! Thanks so much
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July 2023 by G.L.O.W for CHRIST
Acrylic French tip done and one day later 3 nails started to peel off. The female owner was very rude and short. She was very irritated because I called and asked them to repair my nails…. They were not apologetic… Customer service level 1 out of 10… they get a 4. ?
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May 2023 by Trinity Barnes
Don’t come here if you’re looking for a relaxing spa experience. Pretty cluttered, workers talk pretty loud and close to me the entire time, and massages aren’t comfortable. Wasn’t necessarily dirty or anything, just not relaxing or laid back at all. I feel like I was rushed.Service: Pedicure
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May 2023 by Debra Pearson
I have been going here for years. The ladies are always extremely kind and professional. I would never go any place else. Thank you Mai and Cam!Services: Nail cut & filing
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February 2023 by Judy Norton
I’ve been going there about a year, and love them! I have been to other places where they get you seated and you’re stuck there while they work on you intermittently with others. Here, you get their full attention til they are done and its always quality work. Highly reccomend!Services: Manicure
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December 2022 by Stephanie Burkes
I have tried so many nails places in Memphis and surrounding towns, Miya at Crystal Nails is by far the best around! She’s so sweet and I love talking with her too. If you are looking for a new nail salon in 2023 definitely go see Miya!Services: Gel manicures
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December 2022 by Celestine B. Tina Newell
She didn't like her experience, just to say the least.!!!
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October 2022 by Alesha Bell
I had an appt today at 9:00am with Cam. It wasn’t unusual considering I come here often. I got dip nails with a pedicure. I chose to colors for my nails, regular green color and a sparkle green for one of my fingers in each hand. While my nails were being done I realized that the sparkle color was much more darker green and I really didn’t like how the combination looked. I told Cam that the colors weren’t matching how I’d like and she replied “ pretty, it doesn’t have to match”. I then stated “ yes they’re pretty but I would like the sparkle color a lighter color to match better with the other nails, she ignored me. Next thing she told me to go to the pedicure chair, I did. I brought up the nails again and told her I wanted them changed but she said it will be $15 for each finger( it was 2 fingers total). I said $15 for polish? She then changed the price to $10 total, she was clearly being difficult. She then started speaking in her language to the other workers that were their obviously talking about me. About a minute later the owner, came and ask why I wanted the color changed, I repeated myself and just told him the color wasn’t matching how I’d like it too. This went on for about 5 minutes, I declined the nail color changed. I went over to the desk to dry my feet polish and gave Cam my card for payment. After payment was received she came and asked me for a tip, I declined. She stated “ no love today”, I usually tip her but because I was not happy with the service today, I didn’t. She then went on to say what is the issue? Do you not like your nails, causing a scene in the shop. I told her, we already discussed what the issue was when I was in the chair, no need to cause a scene. She walked up on me and went on and on getting other workers involved. I told her she was only causing a scene because I didn’t tip her. I walked out of the store feeling embarrassed and Unwelcome. I never thought I would ever get this type of treatment from Cam after going to her many different times before. She made this situation difficult and could have just let it go after I paid her. I won’t be coming here anymore and yes you’ve lost a customer!Services: Manicure
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August 2022 by Rebecca J “Becca” Weaver
They work fast and last minute. I'm a client of late appointments but they have stayed open extra 30 minutes so I could come in and do my nails. But they women aren't as friendly as rhe younger man. But I love this nail salon
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June 2022 by Rebecca Weaver
They work fast and last minute. I'm a client of late appointments but they have stayed open extra 30 minutes so I could come in and do my nails. But they women aren't as friendly as rhe younger man. But I love this nail salon
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August 2021 by Tina Williams
When I called at 12:45 for details, they told me they were very busy and could not see me until 3pm. They called me back in two minutes and said they could see me at 1pm. I arrived 5 minutes after 1. As I was parking my car they called to see if I was still coming. As I walked into the shop I was literally stunned. There was not one customer in the entire shop. The lady who was there said everyone called and canceled due to the rain. But mind you when I called I was told they were very busy. The woman worked on my nails and her brother did my feet. The brother said to me after being there for 10 minutes or so, the new law was that everyone had to wear a mask in business establishments on Friday. I have never heard of such a thing, Monday thru Thursday you don't need a mask but on Fridays you do. So I complied and put on a mask. Two white women came in behind me and not once were they asked, told, or was it suggested to them to put on a mask. The whole time I was there I had to wear a mask while the other two women did not. On top of that I was VERY DISSATISFIED with the service I received... I WILL NEVER GO BACK AS LONG AS I LIVE... I ended up going to another nail salon literally 7days later...
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July 2021 by Rachael Miller
I did a walk in with my sister in law, mother in law and three year old daughter. They sat all of us right away and we’re all so kind and incredibly patient with my three year old while painting her nails and toenails. She messed up some nails the first time so they repainted them for her. They were so kind and friendly and we will definitely be going back again soon! Highly recommendServices: Pedicures
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July 2021 by Michelle M. Guia
The thing about this salon was that there were a lot of steps skipped ie buffing of the nails. There was not a lot of time spent on my pedicure. It was rushed. There was a nick in my nail that needed to be RE-done and when I mentioned it, someone put a dab of top coat on there and I guess that was supposed to fix it but it did not. Only went here on this date because I did not have time to go to my regular place in Jackson, TN. And I was in town visiting my sister. Would only recommend if you want quick subpar service. This would be the place for you. Oh also, they do bot do designs.Service: Pedicures
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July 2021 by Mallory Suzanne W.
I have been coming here since I was a child! I've been to other salons over the years, but no one beats these wonderful ladies! They are kind and personable. My nails have always been fantastic! The prices are reasonable and the service is great!
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June 2021 by Meagan R.
I have been there several times and am amazed every time how sweet they are here! They're polite and caring and do an amazing job. They even made sure to mention the color I picked out looked a little different than I described wanting, which led the guy to picking out a more natural color for me. He did a great job!
