Extra Space Storage on Germantown Road in Bartlett offers a variety of storage solutions including drive-up access, climate controlled and non-climate controlled units, RV parking, and convenient freeway access. The facility is known for its exceptional security, electronic gate access, cleanliness, and helpful staff who provide professional and exceptional customer service. Reviews highlight a super easy and inexpensive process for renting and cancelling units. Customers describe the experience as smooth, positive, and hassle-free, with staff noted as being very knowledgeable, kind, informative, and genuinely caring. They are reported to take time to answer questions, go above and beyond to help, and make customers feel valued. The team creates a pleasant experience that makes the process easy from start to finish, leading many to highly recommend this location for storage needs.
Very professional and quick we were in and out in mins
September 2025
I've been doing business for several years now with this establishment for several years now and Kim is freaking awesome. Customer service is incredible, easy to work with and very personable. I love my space at Extra Space!
