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April 2025 by Ron Steadman
The Cashier Linda was VERY racist and rude.
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March 2025 by Delaney Corbin
Awful management!!
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March 2025 by Kiara Baldwin
If I could rate it 0 stars I would
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March 2025 by Ray Willpower
Racism has to stop any time any person of color come in they will follow you around the whole store. Manager and lady very rude and will not answer or help color people look for certain items… I witness the whole staff Saturday racial discrimination and prejudge a group of black woman after they paid for items. They even arrested to cause they ask the Bartlett police why they was going to jail. And they didn’t take the young lady who had drugs on her. The group of 4 woman who came in together should sue and get the whole team on highway 64 fired!!!! I will not be shopping here never gains and will tell family and friends never to shop were your money is not appreciated
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March 2025 by K C
I am extremely disappointed at this store due to racial profiling. It is apparent that certain customers are followed while shopping, creating an uncomfortable and unwelcoming atmosphere. Several people have said staff called the police on individuals without any apparent cause. This kind of treatment is unacceptable, and I cannot recommend this store to people of color or anyone who values fairness and respect. I hope management addresses these discriminatory practices immediately.
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March 2025 by Michael Virginia
This Hobby Lobby is extremely racist. If you are a person of color and don't fit what they deem as proper they will follow you around the store and even call the cops on you for " no reason " at all. Just to get you out of the store
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March 2025 by Jonnie Jones
SAY NO TO SHOPPING HERE The manager called the police on a group of black women that he accused of stealing with no evidence! Had them unlawfully detained! & after being searched and reviewing tape there was no proof of theft! One of the young ladies had a receipt for everything that was purchased! Not to mention they are hard working woman who was shopping for party!!! And get racially profile sad it 2025 when will this stop
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March 2025 by Kandii Marley
Racially Profiled
Discrimination
Public humiliation
Emotional distress
Today I was detained and arrested along with my friend Keshia Knowles
We walked into Hobby Lobby in Bartlett to the aisle for what we were looking for
Immediately the assistant manager Chris started started watching us through the aisle
Then Vannesa got on the intercom and asked the manager Benjiman Moore to come to the front
We gathered our things and walked to the front
While waiting to check out manager (Benjiman) begin watching us through the aisles
We checked out and tried to leave but BARTLETT POLICE DEPARTMENT officers stopped us saying we smelled like weed! No one with us had been smoking! Officer McKee immediately put cuffs on me and told me I was being detained for smelling like weed and officer Clark told me it was bc of possible theft! Officer Clark also stated I was being detained for talking and now the charge is disorderly conduct! No one was disorderly as you can see from the small video. They took my phone away immediately! Not yelling, screaming, being aggressive, or insubordinate! They searched us, we had no warrants, my friends had a receipt for all their items, I didn’t buy anything, our weapons were legit, nor did they find drugs on us. People walking in and out took our pictures and recorded us!
There was no apology giving for the “possible theft” let alone the embarrassment!
Bartlett police advised if coming back we would be charged with trespassing even though we did nothing wrong!
They took us to jail made us dress out gave us a room and then let us go on ROR!
I want justice! There’s no reason why we worked all week and couldn’t simply enjoy a Saturday out shopping! Hobby Lobby at 7986 highway 64 will never see me again but I cannot and will not let this ride!
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March 2025 by Lexi Lady
The manager called the police on a group of black women that he accused of stealing with no evidence! Had them unlawfully detained! & after being searched and reviewing tape there was no proof of theft! One of the young ladies had a receipt for everything that was purchased! Not to mention not all of them purchased anything! Staff was rude and looking really crazy at customers of colors! The police ended up letting the women go because there was no evidence of theft! Do not shop here!
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March 2025 by Treshawnee Brown
I just witnessed two white manager racially profiling black women at the store Bartlett police came and did the same thing took the women to jail for nothing you lost all my respect and business is 2025 we don’t care about nothing but our respect
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March 2025 by Danielle Swayzer
Employees racially profiled innocent hard working black women. This behavior is very disgusting and tiring.
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March 2025 by Francine Reed
Nice store
Clean
helpful workers
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February 2025 by Tings Tings
Expensive
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January 2025 by Amanda Lynn
While the selection inside had an okay variety, the HUGE slow line to checkout made the whole experience unnecessarily difficult, not to mention painful as I'm not supposed to be on my feet too much right now. I expected to get in and get out like you might a target, but that was not the case. Unless I was looking for something in particular I'd found online, I wouldn't be back.
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January 2025 by Mira Billings
Waited in line for 20 minutes without it moving an inch.
