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October 2023 by Joey Templeton
I've never seen a Credit Union who have certain people in Management with the laziest attitudes no positivity at all I wouldn't do business with this Credit Union if it was the last resort it's always our people I will make sure I get my customer with another Credit Union and pay her loan off Navy Federal is highly recommended I would suggest to her to close her account I wish I could give you a class on Customer Service I pray that changes be made within that place
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October 2022 by Cindy Bowerman
Mrs. Paulette has been helpful since day one. very promt, very nice and professional. treats you like family. going on 5 yrs. thank you Mrs. Paulette.
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September 2022 by Nadra Hickman
Best Credit Union!!!!! Best customer Service. Sally, Melody,Yolanda
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November 2021 by Paul Thomas
They already slow as it is. Only other building that's down here hasn't opened since the pandemic but it's online information says they are open (lies). Now I have to sign before you all give me MY money that I PUT IN???????? TERRIBLE. TERRIBLE. TERRIBLE. AT THIS POINT I'D RATHER KEEP MY MONEY IN A SAFE AT HOME
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April 2020 by Brittany Nichols
I LOVE Mrs. Sally ! She Is The Best ! Her Customer Service Is Amazing . She Is ALWAYS Professional And Very Sweet !
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September 2019 by Ruby Johnson
Mrs Sally, Mrs. Paulette and Blake are amazing. I have had an account since 1996. I am very pleased with the professionalism and prompt service.
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April 2019 by Tracie Green
They have been good to me so far. I had called one day to change my loan date an the guy said he changed it but he really didn't I was charged a $25.00 late fee an I called back an talked with the same guy , I had to let him know that I talked with him other than that every thing has been good
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September 2018 by Frank Diebolt
Had a representative tell me that I could get a checking account with a bankruptcy then find out that this is not true. Nobody can give a straight answer as to why they have this policy. Felt like I was lied too. Run, don't walk, from this so called financial institution.
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November 2017 by Will Peete
Always paid on time and go approved for another car
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July 2017 by Powell Diesel
My experience was very bad.
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March 2017 by Albert Yarnevich
Great experience at this Credit Union been with them all most forty years great people great rates on loans no problems with them they help me a lot
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February 2017 by malik woods
The worst bank ever!!! Wouldn't recommend this bank to no one. They literally control your money.
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October 2016 by Jameka McCornell
Always friendly and helpful ...I have been with them for 16 years ...
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July 2016 by Brittney Ray
The WORST credit union! more recently had an auto loan with them and dealt with payments being lost and harassment from the collections manager who returned calls every other week. His facts were always inconsistent and he never wanted to take ownership for his errors. It took for the branch manager to finally get involved to get some resolve to the situation. They are unaccommodating, unhelpful and not someone you want to do business with when it comes to money. I had such a terrible experience with them when it comes to communication and competency on their customer's accounts. AVOID!
