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December 2023 by Lynn Malito
I only go to this Kroger and another one. They are the only two I will go to. The people are friendly and professional...
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June 2023 by Carter S.
Pharmacy staff is rude and unprofessional. After waiting for an hour to fill a prescription, I was told that it would take an hour and a half to fill. When trying to explain I was about to travel out of town the very rude male pharmacist raised his voice at me and told me they would not be filling my prescription any earlier and told me to leave.
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January 2023 by David S.
Unprofessionally and incompetency of the cashiers and manager. I only came in to use Western Union service. I asked the closest cashier to call for service since the Customer Service desk was empty (nobody attended.) He hopped on the phone. Nothing else happened. Didn't tell me anything. So, I stood and waited for the next opportunity to get some help.Another cashier came around and totally ignored me.The Self-checkout attendant finally noticed me and was very polite and asked if I needed some help. But she didn't know where the manager was. I got the attention if a bagger to call for the manager on site. She finally came to tell me that the 'Wester Union was closed.' I asked her, "closed?" She said, no, they are still on lunch. I later noticed a sign that they would return by 11:30am. I wasted over 5 minutes to get a simple answer which nobody could provide. Looked at my watch and it was 11:32am (2 minutes after...) and nobody could help me. So I left. I will never return to this Kroger. Corporations are considered too big when they cannot overlook the ones running their businesses. When the manager doesn't even care, their employees follow suite.
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October 2022 by Bradley C
Reliable!
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January 2022 by Heather H.
I would give this Kroger 0 stars if I could. My last online order half of my stuff was opened. Bacon, chips, and my meat. Called to complain. Nothing done. Next online order. Half of the stuff was out of stock. I understand if they don't have anything but don't substitute and charge me for something that is totally opposite of what I ordered. I was never notified. This happened today on 1-22-2022. Don't know who was over it today but they were out of stock 10 items out of my 20 I ordered and then didn't substitute one item yet I was still charged for it. Every time I have came to this location I have had bad experience. Definitely go to another store or different grocery store in general. Definitely won't do anymore shopping there!!!
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June 2021 by Reid B.
Grocery checkout lady accidentally triple charged me for an item I purchased, then the manager was unable to refund the charge, as it was beer. So we had to pay for items I never wanted or put in our shopping basket. Extremely frustrating customer experience and unhelpful. The manager just put his hands in the air and didn't try to help when his employee made a mistake.
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April 2021 by Kim P.
Produce man at the kroger on highway 70 and Appling The produce man that works at this kroger thinks that the fruits and vegetables are his. he got upset when I was looking at the fruit to see if they were rotten on the bottom he said you can't open those strawberries and look at them I said yes I can because about some of the other day and they were rotten on the bottom then I went to get some bananas and squash and he kept staring at me. then I wanted a pineapple but the ones on top were all green so I looked under that Box and he said you can't do that. I have pineapples everywhere, well i told him you can keep your fruits and vegetables. I don't have to shop here. there are plenty of stores that have fresh fruit and vegs. So I left my basket and left the store
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July 2020 by Sara Kelly
Only place i get gas
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June 2020 by Kate L.
Kroger Pharmacy - Hannah has no embracing customer service skills in your pharmacy department. She doesn't greet you, she doesn't say please or thank you at all. How shocking with the world the way it is today you employ employees who cannot say please, thank you or tell their customers they appreciate their business.
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March 2020 by Steve Holliday
When you shop at the best grocery in town, you get the cheapest gas in town here.
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February 2020 by Bob Tiedemann
They gave me gas...
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February 2020 by Sebina M.
This is my go to Kroger! I love their Kroger clicklist! It truly makes my life so much easier and it's so convenient. Even when I have no choice but to go inside lol everything is always so neat and easy to find. They have great deals and you can load coupons to your Kroger savings card on the app before going to the store! I use all of my points on gas and try to shop on the weekends for double points. They have new specials every week on their app. Download it today and start saving! They also have "Freebie Friday" you get one freebie on Friday.
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February 2020 by Elizabeth Nelson
We love Kroger
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November 2019 by Dorothy Jones
Not professional at all
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October 2019 by Mark Boyd
Arlington Kroger charges 15-20 cents more than going rate in town. Fill up in town when possible.
