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January 2024 by Khay Williams
Super long lines, always out of something, rude employees. Bad experience each visit ?
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December 2023 by Coltprime
Even with a brand new store yall employees find a way to make yall look like absolutely 100% trash
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December 2023 by Joseline “Candycane” Dawson
High prices and attitudes.
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November 2023 by Amanda Beckham
Usually okay with this store instead of going out to Appling..my favorite Kroger. I require O2 all the time and it is easier to shop with an electric cart. NONE of the carts were charged. NONE of the carts were plugged in to charge. 2 security guards were by one, one sitting on one, it was not plugged in to charge and they told me to go to the other end of the store to get one. Poor customer service. I can push a cart but what about the person who cannot???
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November 2023 by Anji Bishop
This use to be my favorite store. The reviews from 2 years ago are awesome, but not nowThey can't keep anything stocked, so much is not being rotated so it is expired or expires quickly, freezer food should be checked for signs of defrosting, and the staff has gone down hill. They are rude and do not know where anything is. So many standing around doing nothing. I do not want to check out an entire basket of groceries at u scan. This needs help. SOS Also watch out the baskets like to randomly stop.
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November 2023 by Star Jones
Love this Kroger it has to be the best location ever and plus they just did a re grand opening which made the store look even more incredible, you will love it here!
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October 2023 by Marian B.
The service in my opinion is excellent. I love the staff, who are really helpful in my time of need.
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August 2023 by Rizi Joyner
Every trip to this place is some fresh hell of an experience.The food they sell is fine. The shelves are always stocked. I never have any trouble with expiration dates. But it is so wildly unpleasant to be in this building over the last few months that I can’t stand it anymore.If it’s not the constant dinging and screaming over the intercom, it’s the carts locking up while still inside the store. The self check outs got renovated so the line is impossible to follow, but don’t worry, if you go through the manned checkouts you can enjoy being stared blankly at for an uncomfortable 120 seconds before being asked for your Kroger card.Watch out for the carts if your body is any kind of fragile. They do not care if you get injured.
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July 2023 by Aida Talley
I was so excited to be able to get my groceries through the app. Absolutely loved it. I used to just say the payment was with EBT so that I would not have to have money held on for long periods of time. Now Kroger took it off of the app and I had to have money held on my debit card. This was not a problem at all until after I picked up my groceries they help 40.00 more than my groceries total. Now it would have been okay if they hold was released within 24 hours or a day. Instead they held 383.00 on my card for almost 10 freaking days. They had already received 343.00 of which was the total of the groceries.
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July 2023 by joe buchanan
This store has really gone down. The outside parking light rite in front of the entrance has been out for 3-4 wks. Management told me she didn't know because she doesn't park by lights. I was in awe at her response lol. No light means poor visibility which means DANGER!!!!!!!It's obvious they don't care about the safety of their customers.There is another Kroger approximately 3-4 lites East. I will be going there for now and I recommend that everyone switch until they care about you.
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June 2023 by Samantha H.
I have loved this store since I was a child. The name being said just brings a smile to my face. Its safe and clean. I love the high standers they have for cleanliness and you can trust the butchers that prepare the meats and cheeses. The store is always clean and i come here for my love of poncho's cheese dip. Well, we locals know they shut the restaurant down but the legacy of the famous cheese dip lives on here at KROGER. Not the white cheese dip the original dip. I give it 5 stars and I love the flower shop inside.
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May 2023 by erinique norry
Just don’t go in Jacqueline line (older A.A. Lady). She had a attitude the entire time she was checking me out, didn’t greet me, nor did she ever smile. I don’t usually even leave reviews but It just didn’t feel right because I’m the nicest/sweetest person ever lol
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May 2023 by Herald_Chronicler
So..Decided to come here for veggies and fruit..worst decision today lol. Two checkouts open with long lines, hopped into the self checkout and the cherries with my digital coupon refused to ring correctly. Wouldn't usually be a problem, call the attendant and get it voided, but they're making the attendant (a very nice lady) bag the deliveries for Kroger pickup. She had to hop from person to person while trying to bag an order. Took forever, so I highly doubt that I'll come back to this location.
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May 2023 by Paul Boone
Never have any shopping carts inside, never have any checkout lanes other than 3 or 4 credit card only self check out. Customer service at self check is HORRENDOUS. CS just stands around talking when all lanes need assitance and line is to the back of the store. This happens DAILY. This is the worst kroger.
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May 2023 by Sherry Petty
Don't order a birthday cookie cake from the bakery. I order one that was pulled off the shelf that had been sitting on the shelf for a long time. It was dry ,old and hard.The lady never smiled when I said she did a good job decorating it.