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February 2024 by Tina Rushing
Live this store
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January 2024 by Theresa
The employees at the customer service are very rude. I have been in customer service most of my working life and I wouldn’t have a job if I treated customers like that.
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January 2024 by David Carodine
One thing I can say about Kroger is when I'm looking for a vegan product out of one of the several stores that are located around my area I can always find it in one of them. Not only that, but all of the items always have a good quality to them!
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January 2024 by David King, Jr.
not restocked after 2024 Memphis Snowpacalypse
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January 2024 by Michael Pickett
Deli workers are lazy
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January 2024 by Ashley M
3 stars because the sweet woman in spice isle noticed I was looking for something and helped me and suggest kroger brand all spice. Customer service for check out, turning all your lights off for check out and forcing people to do self checkout with a $800 worth of groceries is INSANE! Shame on y’all! I’m only 44 years old but the elderly with full baskets and y’all making people check themselves out with a full cart is nuts! It was only 7pm when I checked out.
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January 2024 by Whitney W.
If a kroger employee calls to give you the option to cancel a pick up order and will issue a refund. They need to be able to tell people how long that refund will take. Ridiculous they can't answer simple questions. Will never do another pick-up order with these incompetent people.
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December 2023 by kara teasdale
I try to go to this location only on times it should be slow. I went and bought $260 worth of groceries. There were no grapes, bagged fruit except apples, no bottled water and sale items were not stocked. Then I had to wait 30 minutes behind five full carts ahead of me. I saw numerous employees walking around. Only one cashier was working and one bagger. I helped the elderly man ahead of me unload his cart and shook my head as the managers stood near customer service laughing and chatting away. I walked up to them and asked why they would not work a register or assist the customers. The male manager said if I wanted to get through the line quicker I should do self check. I have self checked $300 grocery orders during the pandemic and crisis. This was not one of them. I have to drive to Lakland to shop at a stocked store. My son has to pick up items in Memphis because mine is out of items. This doesn’t include walking behind a bagger vaping weed into the air the last time I shopped here.
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December 2023 by Lacquered
I have ordered bouquets of flowers from “Bloom Haus by Kroger and I’ve been very happy with each one, I order them through door dash and I assume that they use the Kroger on HWY 64 near Eads since that’s where they were delivered. It I ordered a BEAUTIFUL bouquet for my DEAREST friend from the one in Bartlett and it was the most awful collection of trash I’d ever seen. DoorDash would only refund me $25 of the $65 I spent and I have been calling Kroger all day with No answer. Id rather them just make them correct. It’s was embarrassing and I feel awful my friend got such garbage.
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November 2023 by Off2cWsP
This place is the WORST!!! The deli is awful. The people are rude. And the pickup is a complete joke! We constantly have issues with our pickup time. Tonight I waited 45 minutes past our pickup window before a guy came out and said they canceled our order bc they were short staffed. Why would they let me wait for over an hour after checking in and then not give me an order and cancel it? I couldn’t hate them anymore than I do! God I wish we had a publix here!
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November 2023 by Marsha Chism
I shopped here at Kroger for a few items that I needed. They had some good sales.
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October 2023 by Ken Mathis
Fix the uscan, you can't scan because the table belt is running in reverse and won't let you do it without carrying your stuff to the very end,fix it or shut it down.
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September 2023 by Cora Hulon
Helpful courteous staff found what I needed ???
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July 2023 by Thomas Stewart
I don't recommend going early in the morning on the weekends. Anything before 7 you'll be using the self checkout. Even sometimes after 7am you have problems finding a cashier. They have installed several new self checkout registers which allows more product to be checked out and bagged after.
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July 2023 by Richard James
The store is ok most of the time but the baggers need training. The blind man bags perfectly the younger white guy put ground beef, beard and a jar of pickles in the same bag then looked at me like I slapped his mom when I asked him not to do that.