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February 2024 by Deborah Sinsabaugh
Nice store. Staff was very friendly
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February 2024 by Michael Sims
First of all, if you are any race other than black, you will NOT get any service. Openly racist against any but black people. It's a sad state of being to have such racist people in retail services. I've complained to Corporate office, but they don't care either. Not well stocked. Not interested in customer satisfaction. Hateful, spiteful bigots. They don't need my money!
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November 2023 by Lola Vandercroft
The best Kroger in this part of town by far! I enjoyed my shopping experience
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September 2023 by Sarah Meister
So I was there 9-7-23 approximately 8pm and when I went to the self checkout area, 4 different staff members just stood there staring at me as if I didn't belong there. They stood there and watched me struggle with ringing up one of items, because the scanner was acting funny. Finally, someone came over and helped me. Even after I paid, they all still stood there pretending like they weren't watching. They're a bunch of bad actors. Then I approached one of them to ask a question and she hesitated to acknowledge me and then in a very low unpleasant tone uttered yes and refused to make eye contact with me, dismissive of me. If you roll back the cameras you'll see. If you treat people like there is something wrong with them, it inspires them not to return. If you treat people like they're young and black, it hurts their feelings. I didn't do anything wrong, they just were very unwelcomingly of me.
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September 2023 by Shelley Simmons
I moved to the Bartlett area in April. Shopped at kroger for years. I happened to see this kroger while at the hardware store close by. I've went to krogers closer to my home. I decided to come to this kroger one day. I now pass 2 krogers to shop with yall. I love this store, always feel welcomed, and love how the employees introduce themselves. Yall are the best.
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July 2023 by Ms. Lexx
Check the expiration dates they have items 30+ days expired. The manger Ms. MeShawn is very rude , unprofessional, and not helpful
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June 2023 by Carter S.
Pharmacy staff is rude and unprofessional. After waiting for an hour to fill a prescription, I was told that it would take an hour and a half to fill. When trying to explain I was about to travel out of town the very rude male pharmacist raised his voice at me and told me they would not be filling my prescription any earlier and told me to leave.
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April 2023 by Trailer Wager
The effect of walking in and enjoying Kroger has lessened since the introduction of all these clunky images and cameras watching you and self scanners. They took away all fresh feel, everything that made it a neighborly place. Nothing special, clinical
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January 2023 by David S.
Unprofessionally and incompetency of the cashiers and manager. I only came in to use Western Union service. I asked the closest cashier to call for service since the Customer Service desk was empty (nobody attended.) He hopped on the phone. Nothing else happened. Didn't tell me anything. So, I stood and waited for the next opportunity to get some help. Another cashier came around and totally ignored me. The Self-checkout attendant finally noticed me and was very polite and asked if I needed some help. But she didn't know where the manager was. I got the attention if a bagger to call for the manager on site. She finally came to tell me that the 'Wester Union was closed.' I asked her, "closed?" She said, no, they are still on lunch. I later noticed a sign that they would return by 11:30am. I wasted over 5 minutes to get a simple answer which nobody could provide. Looked at my watch and it was 11:32am (2 minutes after...) and nobody could help me. So I left. I will never return to this Kroger. Corporations are considered too big when they cannot overlook the ones running their businesses. When the manager doesn't even care, their employees follow suite.
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December 2022 by Chris Watkins
Clean and the employees are very helpful
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October 2022 by Leslie Wright
Absolutely love this kroger.The staff is so nice and friendly, I practically go shopping almost every other day .
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August 2022 by makayla show uwu
I shop a Kroger Appling a lot. Kenny in produce always help me pick the best watermelons. He is also very knowledgeable Kroger products in his department. Love Shopping there.
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August 2022 by Tiara A
Seems to be a lot better than it use to be.
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August 2022 by Lisa Hill
I went to Kroger Pharmacy at 8:03 pm. The female pharmacist and her male assistant were talking to a customer in front of me. The male assistant made eye contact with me several times while he listened in on the conversation between the pharmacist and other customer. When they finished with her the male assistant closed the window and stated they were closed. Rude and totally unprofessional on both individual’s part. Nothing else was said except we’re closed. Awful customer service.
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May 2022 by Sarah McKee
Been using this Kroger for 20 years and it’s really bad now. Inventory literally everywhere blocking shelves and walkways. Dirty sticky floors by the soda aisle. 3 weeks ago, there were rotting tomatoes in the produce. Last week, we found not expired moldy packaged cheese (pic included). Bought pork chops on 5/2 that had expiration date of 5/4. Opened them on 5/4 and smelled rotten. Threw them away.