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March 2024 by Stew Horton
If it was not for the kids i would never enter this place. Ordered our meals had to ask them to bring the fish sandwich which they forgot because reading isn't a skill possessed by this group. Sandwich was delivered, see photo, and i promptly returned it and asked for one properly made. Prices for fast food have sky rocketed while the caliber of service has gone in the opposite direction. A 6th grader could assemble a sandwich better than this group. They didn't even apologize or acknowledge their own substandard performance, thats the indifference they have to doing even a job that requires little skill other than reading and following directions. Since you never see any response from the owners on the numerous bad reviews of their establishment it can only mean they are complicit it the overall poor quality of service.
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February 2024 by Ismael Lujan
Y'all must have GPS on me. No matter what McDonald's I go to you mess up my order. It's a vendetta against me.
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January 2024 by John Denison
Love this location. Food is usually fresh, fries come out hot and properly seasoned. Drive through is usually somewhat faster than other locations and staff is always friendly.
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January 2024 by Sothearath Chhim
Great experience about 99% of the time. Miss Ann is the sweetest and the other workers in there are pretty nice too. I usually order through the app and I my order is usually right every time.
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January 2024 by Leighann Harmon
Was great when they first opened. Now things are starting to get lazy the drive thru is getting slower the workers can't comprehend orders and get them right and have even argued about it. And ordered a bacon egg and cheese only to get home and no egg anywhere to be found and all the hash browns broken in the bag.
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December 2023 by Timothy Homan
We got a good McDonald's in Bartlett!! Keep it
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December 2023 by Jason Erby
By far the BEST McDonald's I've been to here in Memphis in a long time, I'd almost given up entirely on McDonald's as a lost cause restaurant, this one made it worth my while, again the BEST ONE!!
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December 2023 by Off2cWsP
Tried to go thru drive thru. I waited for about 17 min. During that time two cars had there order taken. I waited longer and then they went to the other lane again. So I pulled up to the window and told them what happened. She said well you have to pull around. I said ma’am there are a ton of cars back there and I have waited already I shouldn’t have to start over. She wouldn’t help me and then started eating and staring at me while she shook her head yes and smiled. Real professional folks you have working there!
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December 2023 by Theresa Rice
The people working at this location are so friendly and positive I thought I had died and woke up in Iowa. Definitely a nice change compared to the horrible attitudes elsewhere. But what happened to the Fish Sandwich? That thing was a little bigger than a chicken nugget lol.
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October 2023 by A Crawford
Drive thru. They didn't get the order correct. Plus, they over stuffed the bag. Utterly ridiculous with the girl in the drive thru window on her phone with green hair. At the pick up I was just handed the order, without being greeted. No napkins were in the bag. She had an attitude when I asked her for another bag bc the order was for two people. They keep going up on the prices.
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October 2023 by Mickey Lilley
Food was cold and the employee's attitude was awful. They acted like the customers were bothering them. The restaurant is dirty along with the bathrooms. They are lucky that they got one star. ?
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October 2023 by Carla Pirani
Drive thru ... food was cold, and the lady giving the food was holding my food out the window as I was paying at the first window. Wasn't happy with someone holding my food out the drive thru window. When I was at the first window, I was still paying for my
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October 2023 by Mike Cooley
Was pretty good when it opened, not sure if the Jeffers still run the franchise or not but now it’s absolutely slow, the food quality is horrible, order’s constantly wrong and take forever. Ordered on the app for dine in and after 20 minutes we had to go say something. Employees ignored me and when my wife finally got their attention, the fries were overdone and cold and my sandwich was wrong, twice. Employee attitudes were horrible as well. This was at 8 on a Saturday night so not prime dinner time.
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October 2023 by Samantha Searcy
Sat in the drive thru for an hour. Another customer and I figured the speaker might be broken so we pull up to the window. Guy in front of me gets to window only to get yelled at that we need to go back around and they would refuse service until so. I work in fast food, I know how things are to be done, do better.
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August 2023 by Jorryn Wilkins
Food was hot at the drive-through but took a little whileKid-friendliness: Offers a playpin for childrenWheelchair accessibility: Has a wheelchair ramp to get inside