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March 2024 by Alishia Jones
The employee didn't know what shoes they sold. I think we went on freight day because it was kinda messy.
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January 2024 by Sandra Jones
Everyone follows you like you are a criminal. I didn't like that at all. You can clearly know would be shoplifting and who would. I work lost prevention for the largest retailer. And this is not how you treat all of your customers. I will not be back
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January 2024 by Dan G
Great selection and helpful staff
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December 2023 by Veronica Brothers
great store, unfortunately they didn't have what I was looking for
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September 2023 by Alisha Gigger
Good selection of crocs. Need more colors of chuck Taylor's. Great service.
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August 2023 by tmoneymane55
Atmospheres ok but they need to work on attitudes and overall customer engagement. Needs work but other than that it was Ok
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August 2023 by jessica freeman
I had a great experience at this shoe carnival! Even though I didn't find what I was looking for the staff was the most helpful than anyone I've ever went into a shoe store and have had! The girl at the front greeted us and the guy on the sales floor helped me try to find sandals and flip flops that I was trying to find! He went above and beyond trying to help me! Very appreciated!!
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August 2023 by Erica C
Decent. Won't let you spin the wheel to get a discount unless you buy atleast 3 pair of shoes. Lame. Store is a little messy but not terrible.
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June 2023 by R H.
I went to the shoe carnival to get my daughter and i 2 pairs of shoes each. Walk in, greeted nicely, etc. I noticed 1 of the shoes I wanted were on display. Asked the young lady if they had another pair. She said, "I can clean them. I walked away for a second, and as I came back, she told the guy associate it's the bottom of the shoe. She didn't see me behind her. I said, "You know what, don't worry about it. We left." ( It doesn't matter what part of the shoe dirty. I don't want to buy a dirty new shoe) I didn't bother getting her name, but she needs to watch her comments. She just cost shoe carnival some money.
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June 2023 by C Dub, Jr
Large store with a good selection of shoes. The bathrooms, however were in disrepair and smelled of stale urine.
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June 2023 by Kennedy Robinson
I was looking for a specific heel for a concert but they didn't have the brand or the color.
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April 2023 by Mrs. Cara Griffin
Poor customer service today. Stood in line with my 4 pairs of shoes and was deliberately ignored. Had my restless toddler with me and a blatant comment was made by a staff member yelling across the store commending a lady on “her well behaved kids”. Clearly it was a dig. I left my shoes on the counter and left. I will never patronize shoe carnival again!
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February 2023 by Allen Blaylock
Surprised to find a nice pair of boots here after looking at multiple stores. Also a very good price at $49. Returned the $99 boots I bought at the mall after visiting here.
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February 2023 by Adrianna D
This location is my favorite Shoe Carnival! Very friendly and knowledgeable helpful staff and management! It's always clean and very neat . Keep up the great work guys !
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January 2023 by Teri Washington
I love the fact that Shoe Carnival always has a sale going. The manager needs to work on his customer service skills, but Becky is awesome.