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January 2024 by Mikey Hearn
THIS PLACE IS HORRIBLE. I had a wonderful agent by the name of Mr. Willie and his assistant Cheyenne and they were helping me with the process ORIGINALLY. Numbers were agreed upon and it was understood what I would do because I really needed a car. I come back with the money as agreed between me and Mr. Willie just for him to be gone and a whole new team of people “trying” to help me. There numbers were horrible. I explained to them that I had already spoke with an agent and had agreed to a specific contract and it should still be open. They acted like they didn’t have it and that it would have to be a new deal and I did not like that. It was not more than 30 days from when I got back. They just assumed the worse and when I told them to NOT run my credit because it hadn’t been more than 30 days and i already agreed to something previously THEY DID IT ANYWAY AND NOW I HAVE TO DISPUTE ALL OF WHAT THEY DID BECAUSE THEY LIED!!! They told they wouldn’t then did it anyway then tried to explain stuff that didn’t relate to my situation but cover their butts….DO NOT WORK WITH THESE PEOPLE THEY DO NOT CARE ABOUT YOU OR YOUR BUSINESS! They threw my file immediately after….didn’t even give me a chance and tried to make me look crazy. GO TO CARMAX!!! Have a better chance and they actually kept their word and was patient with me throughout this new car finding journey! GO TO CARMAX!!
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January 2024 by Nic Woods
Wonderful staff and had a great experience purchasing a new truck. If you’re looking for GREAT customer service and great pricing this is the place to go. I will definitely be back.
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December 2023 by Bobby Jean Stewart
Andre my sales associate was very professional. He was respectful and treated me like a serious customer. I never felt pressured by him. All of my questions were answered, I text drove a jeep and returned the next day to purchase it from him. I was treated like family and the price was comparable to other vehicles that I researched. I will refer my family and friends to him in the future for all of our vehicle needs. I highly recommend this dealership and encourage you to ask for Andre by name.
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December 2023 by Portia Williams
Omg, I had the time of my life with such great people. I started off with Andre as he took his his time and was patient. Then Shawn stepped in and was breaking numbers down to me, and he also had patience with me. And last but not least I was left with Tatianna and boy was she very direct and professional. Lol. She made me laugh at the end! I just had an experience as of my first time purchasing an updated vehicle. Thank you guys ??11/25/23
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November 2023 by Michael Hamilton
They really do everything to take care of their customers. One of the easiest and quickest auto deals I’ve done. Very friendly salespeople and management. Will definitely return!
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October 2023 by logcabinyt4747
Went in for an oil & filter change 11/25/2023. Johnny in service took us right in. We were fortunate to be next in line and were out in less than an hour. Johnny took the time to review our bill, 27 point inspection results, 2 active recall alerts, note of a very slight but real oil leak, and results of the check engine light analysis. And all of it with a pleasant attitude and eagerness to make certain everything was done correctly. So, yes, I could have saved a little money at Valvoline or some other quick oil change place, but will they even notice my Jeep has a diesel engine? Maybe.
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October 2023 by Octavious Mack
From the start, I loved my experience with Wolfchase Chrysler Dodge Jeep Ram. I put in a vehicle financing application online and they called within minutes. Ms. Wilkins, the Finance Manager, called and told me that I was approved and followed up with an email explaining the process and documentation required for a smooth Financial Application with zero hiccups or errors. Then, I was called by Mr. Willie, my car salesman, who was able to give me all the details about the vehicle I was inquiring about and now a current vehicle. When arriving at the dealership, I was greeted by Mr. Charles, who was polite, helpful, and very willing to assist. Mr. Willie and Ms. Wilkins made this car buying experience very easy and a good one. I was in and out of the dealership in under an hour with great results. I came in, signed my required paperwork and was out as a happy customer with exactly what I desired. There was no rush or pushing to get in something I didn’t wish to know or pressure to make a sell. I will definitely go through the car purchasing process again with this dealership and these two individuals! Thank you for this seamless and unforgettable experience!
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October 2023 by Deontae Walker
Wolfchase made my experience amazing.I wasn’t expecting to walk away with anything but simply window shopping with intentions to purchase at another dealership.Form being meet was exiting my vehicle to conversations with my sales rep and finance department I left with a new 2023 challenger with better rates then what all other dealerships offered for their used vehicles.I would highly recommend Wolfchase Chrysler Dodge
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September 2023 by Devon B.
Darren Underwood who works in parts department thinks it's okay to demand us to pay a 20% restock fee for a refund on incorrect parts ordered by their workers in the parts department (even acknowledge that they made the mistake) and when you ask for a manager he throws the ticket at you and storms away, then hold up signs in your face and was real hostile like he a big dog, but it's cool I'll make sure corporate hear about how customers are treated at their facilities.
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September 2023 by Susan C
We had a great experience at Wolfchase Chrysler Dodge. Everyone was fun, friendly and professional. They made us a good deal and we didn’t have to spend all day to get it done.
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August 2023 by Eboni Townsend
Mary and Tatiana were both amazing. When it came to getting information about the vehicle that I wanted to purchase Tatiana had a very immediate response and went above and beyond to help me. When I entered the building Mary immediately took me to the vehicle that I wanted to purchase and made sure that everything was to my satisfaction. These two women really made me feel like a valued customer with their professionalism, positive attitudes, and attentiveness. I would definitely recommend these two ladies for your next vehicle purchase!
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August 2023 by Cindy Thao
I had one oil change on my essential car package that they honored and turn around time was 1 hr. Their Customer service was great! They greeted all their customers, were respectful, and very professional. They go above and beyond for their customers and I know this because I had went to Gossett Jeep service and they wouldn’t honor my essential car package oil change due to not knowing how to access care essential package on computer and totally refused to listen to Jeep customer service rep. So glad I left that place and came to wolfchase!
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July 2023 by Brittney Arndt
The team is absolutely fantastic! I have NEVER had a better experience buying a vehicle!!!! From Mary, Elroy, Dustin, Shawn hands down the BEST EVER! We will be going back to Wolfchase Chrysler Dodge Jeep Ram for our next vehicle. Thank you guys soooo much!
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June 2023 by Steffanie Grisham
Best experience I have ever had at a dealership. We bought for my spouse but the staff there may have turned me into a Jeep fan. Outstanding customer service and upfront and honest pricing.
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June 2023 by Mary White
Great experience!! We have bought our last three vehicles from here because of the customer service! Shawn and his team did not disappoint!! He made us a fantastic deal and we had our new truck in a jiffy!
