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8AM - 4:30PM
404 Main St, Baxter
Banks
“The staff was very helpful with my confusion about online banking. Even though I had to wait to be served, (lunchtime), my situation was given as much time and attention as the customer before me.”
8:30AM - 4:30PM
744 S Willow Ave, Cookeville
Banks
“Matthew is very good at his job. He makes every customer feel welcome and never rushed. He is willing to answer any questions and is very knowledgeable. I appreciate his help as always. Also appreciate Donna helping me to get a time set up to come in. All of the staff is always very friendly.”
“Brandon was awesome! Very easy to talk to. Explained the entire process in simple terms and answered every question with tact. I would highly recommend him to anyone”
“ALL of the wonderful people of Builtwell Bank in Cookeville, from their office to the resolution team, are FANTASTIC! Anytime I've needed their help over the last 7 years, they have been excellent! I would highly recommend them to anyone at any time! I plan to have a very long, continuing relationship with this wonderful institution... they have been great to me & I'm sure they will do the same for you! Way to go guys! I'm not an easy person to please all the time, however you guys have pleased me ALL THE TIME! Great job!!”
“India was exceptionally kind and helpful throughout our entire process; she answered every single one of our numerous questions and left a truly wonderful impression. We would wholeheartedly recommend her for any financial endeavors.”
“I am working with One Bank on a new construction loan; the service continues to be outstanding. We are working with Tammy Begley; she has been wonderful to work with through this process. If I have a question about the loan Tammy never makes me feel I am asking a silly question. Tammy responds to my emails in a timely manner.Tammy “kicked it up a notch” by meeting us on the job site to take a tour of the house. If you are looking for a great bank, be sure to check out One Bank. One Bank is our new bank for all of our banking needs.”
“We just have to compliment the best services done for us yesterday by Jennifer Brooks.She had most everything ready when we got there. We had been hacked and she was so understanding and helpful. Thanks for having such wonderful customer service. We appreciate your expertise and caring services. The Wileys”
9AM - 4:30PM
10 W Broad St, Cookeville
Banks
“I was helped by Mr Littrel and he was very quick, competent, and cordial with his work. I cannot praise his work enough. I would recommend this regions to anyone out there looking for a bank.”
“We have been banking with Citizens Bank for 15 years. The banking staff is outstanding; friendly, helpful and always go out of their way to assist in any transactions you need done. They are top rated in my book.”
“My experience has always been positive with The Tennessee Credit Union. Last week, however, Amy, helped me by going above and beyond to help me with all my needs. She was professional, kind, and was helpful in many ways. She was patient with me and provided excellent follow up!”
9AM - 4:30PM
790 S Jefferson Ave, Cookeville
Banks
“Jermaine Jackson is my favorite at this bank. He always remembers me, and helps with any type of information or loan that I need. I highly recommend him after 8 years of great service.”
“Amanda the notary, is simply amazing. She went above and beyond to help me and I’m not even a member of this bank. I left feeling like I should’ve paid her. She deserves everything she wants and needs in life. I hope she gets it!”
8:30AM - 4PM
345 S Jefferson Ave, Cookeville
Banks
“Used to bank here here for years. The tellers are pretty friendly and customer service is good along with good parking. They had remolded this branch several years ago which really helped.- Plenty of parking. Be safe though because it can have heavy traffic at times.- The drive thru gets busy, but there is plenty of lanes. Just look for the “Open” lit signs for which lanes are ready for you.- What I’m not happy with was the personal and business account fees and the way the transaction fees were handled for the checks in the deposits. Those fees really added up each month. And, the rates seem to keep jumping up every so often.”
8:30AM - 5PM
1080 Interstate Dr, Cookeville
Banks
“Suzanne Woods was absolutely great. She went above and beyond helping us for sure. The staff in the lobby are super friendly and fast. All of the ones I have interacted with have been great. Highly recommend SmartBank”
8AM - 4:30PM
412 S Jefferson Ave, Cookeville
Banks
“We were in there today and they went out of their way to help us resolve a situation which wasn't their responsibility. THE BEST customer service! Thanks again!”
“Leslie always makes my day when I see her at the bank! Her customer service skills are impeccable! She's always in a great mood and 10/10 amazing at what she does!”
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“I am not an account holder at this establishment, but if I do switch financial institutions in the future, I will be!Their kindness blew me away!My daughter lost her first tooth earlier than I anticipated and after asking every mom I knew what their tooth fairy brings, I pulled up in their drive thru lane 10 minutes before close!They were kind enough to trade me for some $2 bills and helped me hang onto a little but more of her innocence!Thank you all so much, I cannot tell you how much it meant to me!<3”