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“Hannah was amazing to work with—professional, helpful, and made the whole experience smooth and easy. The entire staff was fantastic as well: friendly, attentive, and great to work with from start to finish. Highly recommend!”
“Matthew is very good at his job. He makes every customer feel welcome and never rushed. He is willing to answer any questions and is very knowledgeable. I appreciate his help as always. Also appreciate Donna helping me to get a time set up to come in. All of the staff is always very friendly.”
“The family atmosphere along with incredible customer service makes this bank special to my entire family. My sweet daddy trusted them and after his passing they went above and beyond to help us navigate his passing and our steps to continue this banking relationship. They answered all our questions and gave us expert guidance.”
“I’m so happy I made the decision to transfer my account over to this bank! They’ve been nothing short of amazing, and they really have a fantastic crew of professionals!”
“ALL of the wonderful people of Builtwell Bank in Cookeville, from their office to the resolution team, are FANTASTIC! Anytime I've needed their help over the last 7 years, they have been excellent! I would highly recommend them to anyone at any time! I plan to have a very long, continuing relationship with this wonderful institution... they have been great to me & I'm sure they will do the same for you! Way to go guys! I'm not an easy person to please all the time, however you guys have pleased me ALL THE TIME! Great job!!”
“I highly recommend American Bank and Trust for all your banking needs. As a Realtor, I have to feel comfortable with who I recommend to my clients and I can honestly say I know they are in good hands when I recommend Joe Reeves to them.”
“India was exceptionally kind and helpful throughout our entire process; she answered every single one of our numerous questions and left a truly wonderful impression. We would wholeheartedly recommend her for any financial endeavors.”
“I am working with One Bank on a new construction loan; the service continues to be outstanding. We are working with Tammy Begley; she has been wonderful to work with through this process. If I have a question about the loan Tammy never makes me feel I am asking a silly question. Tammy responds to my emails in a timely manner.Tammy “kicked it up a notch” by meeting us on the job site to take a tour of the house. If you are looking for a great bank, be sure to check out One Bank. One Bank is our new bank for all of our banking needs.”
“We just have to compliment the best services done for us yesterday by Jennifer Brooks.She had most everything ready when we got there. We had been hacked and she was so understanding and helpful. Thanks for having such wonderful customer service. We appreciate your expertise and caring services. The Wileys”
“I was helped by Mr Littrel and he was very quick, competent, and cordial with his work. I cannot praise his work enough. I would recommend this regions to anyone out there looking for a bank.”
“Holly and everyone at M.T.F.C.U. are very nice and helpful in every way. I've been with them for going on 25 years. I'm very grateful. Shannon LaMae 03/03/2023”
“Friendly and knowledgeable staff. Everyone says hello when you go inside the bank. When we moved to TN back in 2012, we lived in Gordonsville, before buying our home in Baxter. I had called a couple of banks that were in or near Baxter and no one wanted to give me information on their bank. I called Wilson Bank in Gordonsville and spoke with a lady that was more than helpful over the phone and just as helpful if not more once we were there in person. She sold us on Wilson Bank over the phone before we were even there. Now that is the kind of bank we wish to work with.”
“We have been banking with Citizens Bank for 15 years. The banking staff is outstanding; friendly, helpful and always go out of their way to assist in any transactions you need done. They are top rated in my book.”
“Great team, always pleasant and always eager to help in any situation you may have. My wife Patricia also has an account. Very. very satisfied with all aspects of Regions & especially your staff.”
“My experience has always been positive with The Tennessee Credit Union. Last week, however, Amy, helped me by going above and beyond to help me with all my needs. She was professional, kind, and was helpful in many ways. She was patient with me and provided excellent follow up!”
“Jermaine Jackson is my favorite at this bank. He always remembers me, and helps with any type of information or loan that I need. I highly recommend him after 8 years of great service.”
“Used to bank here here for years. The tellers are pretty friendly and customer service is good along with good parking. They had remolded this branch several years ago which really helped.- Plenty of parking. Be safe though because it can have heavy traffic at times.- The drive thru gets busy, but there is plenty of lanes. Just look for the “Open” lit signs for which lanes are ready for you.- What I’m not happy with was the personal and business account fees and the way the transaction fees were handled for the checks in the deposits. Those fees really added up each month. And, the rates seem to keep jumping up every so often.”
“Suzanne Woods was absolutely great. She went above and beyond helping us for sure. The staff in the lobby are super friendly and fast. All of the ones I have interacted with have been great. Highly recommend SmartBank”
“First national has been with my family for 20+ years. Always going above and beyond, very helpful and informative, and always willing to work with you and seek your best interest.”
“I love the hours at this bank and that is pretty much the reason that I started going here. It's unfortunate because I hate Walmart and everything about it. But the lovely people behind the counter what keeps me coming back, and my money is in their bank. So yeah. Five stars y'all keep up the good work! ❣️”
“Really like using this branch since it is very close. The tellers are easy to work with (friendly and kind). They are quick with the drive thru and inside as well. Usually have enough workers there to help with customer service.Have used the ATM many times with no issue. Plenty of parking in the front and of bank. The hours may be short Thru the week, but this is a standard thing for all banks now days.The parking lot and exterior of the bank is always clean and maintained. The interior is clean and maintained as well.”
“Leslie always makes my day when I see her at the bank! Her customer service skills are impeccable! She's always in a great mood and 10/10 amazing at what she does!”
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“The staff was very helpful with my confusion about online banking. Even though I had to wait to be served, (lunchtime), my situation was given as much time and attention as the customer before me.”