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“Here during system change over. We were not at all happy took us 1-2 weeks ro figure it out even with calling several times a week! Wrong phone on account??????”
“Hometrust Bank is perfect, has the most beautiful and charming facilities. The employees are kind and with willingness to help always. Patty Taylor is the best banking account manager ever, kind and extremely efficient.”
“Best branch around!!! There’s never been a time that I’ve not felt welcomed. Everyone there treats me with the utmost respect. Stephanie, Amanda and Sterling (just to name a few) specifically, will go out of their way to take care of customer needs/request. Excellent service. Always going above and beyond. Raises and promotions should be considered!!! Thank you all for such great service!!”
“My in-laws were customers at this bank for many years. Last year, they both passed away within a couple of months of each other. The staff at this branch was amazing. Angel Soza and his bank manager, Leigh Ann Allen we're absolutely amazing in working with and assisting us in settling the accounts. We were staying in TN to care for my mother in law, but our home is in CT. They've worked with us remotely and have just been so wonderful to work with during such difficult times. The other bank employees are equally as amazing. Super friendly and helpful. I can't say enough about these wonderful people.”
“I recently inquired about notary services for an automobile gift document. The employee I spoke with turned out to be the notary at this location. She told me exactly what the document had to contain and where to get a sample. I returned the next day with the document I made and she completed it for me. A couple days later I was victim of a telephone scam. These people told me I failed to show for jury duty and that I needed to go to my financial institution to get money for a bond. I recently moved to the area and I didn't remember if I received a notice or not. I drove to the Morristown branch....had the guy on the phone....the woman who helped me a few days earlier recognized me and greeted me at the counter. I asked if I could speak to her privately. She took me to a desk and I explained the phone call. She could tell I was upset. With her help she convinced me this call was a scam. I had the guy on speaker. He heard everything and hung up. I'm not sure what would have happened had she not been there. I'm very grateful.”
“Love this branch and the personnel there - I have a checking, savings and CD with Regions and have been very satisfied overall. Extremely friendly people and efficient as well. Any problems I have encountered have been the typical system-related issues that occur everywhere, and are resolved quickly.”
“Best bank/credit union. I have had an account with. Usually go to the west end Morristown branch. They know you by name and some even remember your information and know what you are going to do before they ask.I usually ask for my balance when I arrive. Couple of them will say " Hey, you have $769 in checking" That's top notch in my opinionGreat Ladies”
8:30AM - 12PM
1730 W Andrew Johnson Hwy, Morristown
Banks
“This branch is incredible. I just opened my account online and received a call just needing to send a picture of two utility bills to verify my address since I haven’t changed my ID. I already planned on going into the branch, so I offered to bring it with me, and the person notated my account for when I went into. The process went so smoothly, and Drew got me all taken care of. I also needed to deposit a larger amount check, and they were so kind to offer to waive the new account hold so I can access my funds immediately. Got a debit card printed on site, and was all set! It was a very quick and easy process. Everyone was so kind!”
“I want to give a call out (particularly to the manager and potential customers of 1st Tennessee) about the extremely competent and caring service delivered by Susan Harbin. I live in Washington and visit Morristown, Tennessee to see my mother and attend to her financial affairs. It can be confusing. Susan knows everyone and how to get things done. She has a really good head on her shoulders and a very big heart. Hard to find that combination especially at a bank! Makes me feel really good about First Tennesee. Thank you 1st Tennessee and Susan Harbin!”
“I have only been to the new SunTrust bank once and I do not have a checking account with them but I can tell you that it is an extremely beautiful and pleasant place. I just did not get to take pictures yet”
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“We came to Morristown 8 years ago after living overseas; we decided to buy a home and asked colleagues for referrals for a local banker. We worked with VP Brent McGlothin...and today he's still our hometown banker. We truly appreciate the personal banking philosophy and service.”