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July 2023 by Alexis w.
Horrible service along with unsafe food service conditions. Not only have me and my family gotten sick a lot from meat purchased from this store but other people in the community that I know has complained about the same thing.
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March 2023 by Leaveit
The people who stock at night are the absolute rudest I've ever encountered. They will glare at you and scoff until they roll over. Never experienced that in my life. Produce covered in bugs. Shelves are covered in grime.
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February 2023 by Cami J.
This Kroger is simply the worst. It's laid out logistically in a manner that makes no sense, and will waste a customer's time - guaranteed. There is limited customer service, especially if it's near closing time - which is when a logical store layout is imperative to get in and out for all the right reasons, including getting the store workers out on time. I try not to shop here, and recommend almost any other option. 1 star is a stretch.
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June 2022 by Kenneth S.
Not enough help in store. They close one exit in store at 8:00 pm so I have to walk extra distance to get back to my handicapped parking space. Gas pumps out front not maintained. Attendant not there to issue receipt when pump does not issue receipt.
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January 2022 by Doug G.
You know one of the first things I had to do when I moved to Nashville was find a local Kroger to call my own...and lucky for me this location, which sits at the corner or Highway 70 and Old Hickory in Bellevue, is only about 4 miles from me! This Kroger is pretty large, definitely one of the largest in the area and features a great Kroger Fuel Center that has 16 pumps, the shop and air/vacuum station. As mentioned, this location has a bunch of space and they are not shy to fill it all with groceries and goods! They have all the standard spots such as bakery, sandwiches, hot bar, Murray's cheese, seafood, meats, pharmacy, etc...While I do appreciate all the goods and space in the extra large/long aisles, I do wish they would have left a little more room for the checkouts/registers. This space can and does get backed up easily. Service has been decent so far. The cashiers are nice, not talkative, but friendly and the baggers are helpful, efficient and friendly as well. Parking is plentiful, as this Kroger is in a shopping center, so if you can't get something right in front, you have many rows and spots to choose from. One of my only grips is the lack of small carts/buggies. They have plenty of the large buggies, but only a handful of the smaller ones. Overall, this is a solid Kroger that is well kept and well stocked. I sit closer to the Kroger on Charlotte Ave, but absolutely do not mind going a few extra miles for this spot!
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January 2021 by Harriet S.
Their Customer Service was prompt in answering when I called after reaching the store and Bianca created a perfect specialty cake for me. After ordering a specialty cake 95th birthday cake for my Aunt and expressing a desire not to have to enter the store to get it because of I have had to stay isolated since last March. I caused Customer Service extra trouble in asking for that special service. I really appreciated their patience in providing it because the cake had to be paid for before the bakery could release it.
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January 2021 by Dan S.
Overall the experience was fine, we shop at Kroger all the time and nothing was out of the ordinary in regards to store cleanliness, stock expectation etc. This review is more service oriented. We had an encounter with a cashier with a serious attitude originally, but instead of focusing on her I would like to focus on the employee that turned our experience around. Rachel, another cashier, called us into her isle as she had no line. Not only do I appreciate that pro-active nature, but also how sweet and helpful she was. She had such a positive attitude and we really appreciated that and her service. Please give her a pat on the back, she's a great representative for your company.
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October 2020 by Peg A.
I have been coming here for years it's a one of a kind market.staff.met Billy Ray there before he was famous super nice guy guess it was 1992.He shook my little boy at the times hand That's why I love him so. But it's a nice place to shop.great selection of coffees.produce to.U just never know I guess.Just dont scream if u see a star be calm stay focused. Buy coffee.
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October 2020 by Stan D.
I have been coming to this location on and off. So far, everything is fine. The staffs are helpful and they also offer a variety of products. I just wish that Kroger could make their location a bit more organized.
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May 2020 by Linda C.
I have used their curbside pickup before and had a decent experience - not of today's experience. I live 10 minutes from this location and I drove straight home with the groceries. Ten minutes after getting home I notice the frozen pizza's I had ordered were both defrosted. I marked no substitutions and got them anyway. The butter I ordered was semi-cool. Definitely not cold. I didn't get a receipt. I asked for it and was told it was in the back with the groceries - it wasn't. I called back (when I got home) to let them know about the temperature of some of the food. The answer I got was "Sorry bout that. After a pause of thinking I was get some sort of response...nothing more. My last trip through there.
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April 2020 by Avery S.
I don't write reviews. Ever. But this is worth noting. Don't use the pickup app. While you may think this is helpful to avoid going into The store, they don't even try. I got no notification anything on my list was out of stock, so I was surprised after waiting 30 min that 14 of my 24 items were "out of stock" completely. This included green beans, sweet potatoes, bread, bottle of wine. I thought to myself, there's no way they are out of all this. I got into the store and get 12 of the 14 items "out of stock" myself. I understand it's a busy time to work at a grocery, but what's the point of offering the pickup if they just waste time and don't even try.
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February 2020 by Seth C.
Shoutout to Greg (aka The Meat Master,) in the Meat & Seafood department. He dropped what he was doing to help me find the best deal on chicken. Standup guy and a great store in general!
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March 2019 by T S.
I am torn between 3 and 4 stars. As Krogers go, this is not the cleanest nor best stocked, at least it has not been when I have been there. But it is typical Kroger, good general selection and the prices are great. Employees are friendly and generally helpful. The worst thing I have against it is the insufficient parking, which is not helped by the location on a busy corner. It's not that difficult to get in, but there is no good way to exit, especially if you are going back toward Bellevue. Still, the best combination of prices, selection and relative safety in the Bellevue area.
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November 2018 by Horton L.
Friendly service and produce seems to be fresh and up to date. They also seem to have a lot more "woohooo" deals than other Kroger's in Nashville. I would recommend this store for your grocery needs!
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November 2018 by Adam B.
This Kroger has recently been updated an remodeled. They now have a very efficient system where you can order groceries online. It is clean, staff friendly, and great prices.
