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December 2021 by Julie Matlock
Never missed a payment. 4 months ago we moved i make payment as usual and now every month phone calls and texts. Never heard from them til we moved now every month with out fail its where is this month's payment.
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June 2021 by JT RUMBLE
Unprofessional attitudes, bad business ethics, sent payoff by mail as if you pay it over the phone they charge 4% kind of a big deal on $8k. Mail got screwed up so it went past a date they charge an extra$168 on top of payoff which was about $33a day for 5 days.There's plenty of competition out there spend your money elsewhere!
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May 2021 by Monika J.
Tried paying off our unit in full after Only owning it for 2 months. We decided to do that instead of payments because they were trying to milk us out of 3x the cost of the building. They gave us an amount, we sent a check, and then they want another almost $200 on top of it because apparently the pay off date was 4 days before we sent the check. Terrible customer service and all they want is more money on top of what you've agreed upon!
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September 2020 by Carrie Boulton
I have bought 3 storage units from them over 6 years and I love my storage Units. They work with you when you're Late. I have read some other reviews on here I have never experienced anything that they are talking about I missed one payment and they never do anything except For send text or call.
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June 2020 by Thomas Lambert
If you pay your bill people they want repo,, this month is my last payment, and when I need another building I will be using there business again,, so dont let these ridiculous reviews stop you from buying from this business establishment
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January 2020 by Royce Guffey
Easy to work with, Great Storage units>
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November 2019 by Daniel Kind
I wish I knew how awful Crockett Rentals's business ethics were before I bought from them!! Crockett Rentals is the worst!! Oh, and their miserable receptionist named Becky is an absolute b----!!
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November 2019 by russell paine
Terrible quality of units! My property is damaged, because of you guys!
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October 2019 by Chip Barrett
Never had a problem dealing with crocket rentals. They are always understanding if I need to make a late payment or break my payment down in half and add extra to my next months payment. I have never been threatend by repossession or anything as such. They are easy to work with. Y'all complaining about being threatened and having your building repossessed need to get yalls priorities straight and pay your bills. You signed a contract so don't act suprised when they come pick up their stuff you didnt pay for. Also, when my building was delivered, when they were leveling it and accidentally busted a window in the back and I had a brand new window delivered to me within 5 days. AT NO COST TO ME. I will definitely be getting another building from them soon and highly I recommend.
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May 2019 by Mike Honcho
Go somewhere else... As soon as you miss a payment they call a repo driver to your house. Then they charge $100 everytime they have the driver come out. This company is extremely unethical. They wait till you've paid your building half way off then they want it back so they can resell it. This company has nothing to offer, move on to the next one because these people are thieves. I have absolutely nothing to gain from this... Just wanted to warn anyone who sees this that might be considering doing business with these folks.
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March 2019 by Jillian Mills
I've never made one late payment once to Crockett Rentals in a year until recently, and they tried intimidating me by threats of repossession. The owner obviously cares about one thing only, and it's certainly not the poor souls renting out, or buying his storage units. My advice: don't ever consider renting, or buying from Crockett Rentals. The owner doesn't deserve the business.
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August 2016 by Amanda Bessette
They have been great and in the past we have been late on payments after my nephew past away they were really understanding and great cant wait to pay this off cause we will definitely be using them agian
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December 2015 by Connie Key
They have been great.
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May 2013 by alicia hunt
DO NOT RENT A STORAGE FROM THEM!!! IF YOU GET BEHIND THEY WILL REPOSSES IT WITHOUT CONTACTING YOU!!!