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February 2024 by Marie Trivette
Always great service...
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January 2024 by Sandi Bird Aldridge
I always enjoy renting from the Enterprise/National Tri-cities Airport location! The staff there is friendly and professional and willing to take care of their customers if there are any problems. I had another great experience this weekend. I hope the company appreciates the top notch staff that they have there. I'm a loyal Enterprise customer, and that is in big part because of my interactions at the three locations I rent from.
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December 2023 by frank cook
Do not rent from this place. There awful
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November 2023 by Alex Khoury
Great service
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September 2023 by Justin and Jessica Beach
Customer service was the best in Blountville, and matteson was good as well
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August 2023 by King Mike
Great experience with pickup and return. Nice guy at the desk during my pickup and car was clean.
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July 2023 by Victoria Stasz
I came in Enterprise at about 10:30 PM due to an issue I had with my rental car, Roderick addressed the problem quickly, professionally apologized and got me in another rental in probably under 15 mins! He definitely knows what he is doing and he’s awesome at it. Thank you so much Roderick at the airport Enterprise! You made this transition SO easy!
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March 2023 by Roy Boggs
A great experience renting a car from them!
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March 2023 by Christian Hale
Today I am writing a review in regards to the Enterprise location in Blountville, Tennessee. I had an Enterprise car scheduled because my car was in the shop, and I chose this branch because of how close the shop was. When I arrived at this facility, I went up to the clerk's desk. The gentleman on the front counter was checking me in, and then all of a sudden he informed me that they were unable to process the payment due to the company's policy in regards to a prepaid card. I did the booking online, and they never once said anything in regards to the cardholder policy. Personally, he was not cooperative about trying to find another alternative solution and instead stated that I can always try another branch. I would like to say that Enterprise should be ashamed of themselves because if I were in a suit with a tie on, I felt that I would have been treated differently, but instead I was given a different type of treatment at this branch.
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February 2023 by Brad
Car was clean and service was fast and friendly. Had a few cars to pick from instead of just one.
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November 2022 by Prasad Patil
One of the smoothest experience with cordial staff and very good car options available
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September 2022 by Renee T
These folks worked with the local office to facilitate fixing an issue I had.Their professionalism and kindness were greatly appreciated!
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September 2022 by Kristen H.
So helpful and professional!! They helped me return my keys to another location and it was the easiest process!!
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August 2022 by Michael Yates
I rented a car from this location about a month ago with no problems. Today my wife rented a car and in the process the person that was working was very pushy about add-ons. Repeatedly tried to stress she should get the additional insurance "in case the car breaks down. You'll be stuck on the side of the road.", was pushy about preparing for gas and generally rude. She also had to provide our car insurance information which I never had to do. Service was so bad she even asked if it was a personal problem he had with her. When she returned later to put my son in law on as a authorized driver the hard sell and misogyny disappeared. Very disappointed and angry that my wife was treated like a ignorant child because she is a woman. Shameful. In the future we will forego the convenience and find a alternative to this Enterprise.
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June 2022 by The Network King Lee-Lee Williams
they have always done a great job and provided great service with clean vehicles. they handle my corporate accounts and personal too.
