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November 2023 by Ian Revereza
They tried to blindside me with outrageous fees (over 3x my normal rate and I've been with the better part of a decade). I emailed them multiple times and didn't even receive a response until almost a year later when they started calling me asking for payment. We finally agreed on a lesser amount, but I received another invoice for the original amount. Then received another call asking for twice as much as the agreed amount from the previous call. The level [or rather, the lack] of professionalism and communication is appalling. I caution everyone to steer clear of this business that makes it quite obvious they don't care about their clients.
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October 2023 by James Barry
Great organization that has handled our business accounting needs and consulting and personal tax for 12 years. Always responsive and helpful and patient. CJ has helped with strategy early on for the business and Joey and Tonya have managed our taxes and accounting needs since then. Always a great experience and very good service.
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August 2023 by Emerald Phillips
This was the first year I used the Blankenship CPA group and it was a great experience! Scott Felts handled everything very professionally throughout the entire process. He was extremely detailed and diligent in his work and responses. I really appreciated him being willing to educate me along the way as well! I highly recommend!
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August 2023 by Scott McCullough
Our nonprofit has been working with Blankenship for over 4 years and their service and attention to detail are top notch. A special shot out to Tonya Hazel-Loewen and Scott Felts. True professionals that are a pleasure to work with!
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August 2023 by Dave Buehring
Joey West has been a huge help to me over the last decade of doing my taxes. He is very responsive, accurate, and helpful, suggesting to me along the way what I need to do or look for. I highly commend him to you if you are looking for someone to give you a hand during tax season!
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August 2023 by Billy Brooks
I have been a client of Blankenship CPA Group for about twenty years and have enjoyed working with Joey West for ten of those. To say that I am extremely satisfied with the professional service Joey provides is an understatement and does not come close to expressing my appreciation for the high quality of his work. I never worry about the various tax law changes and requirements since Joey stays up to date on the current tax environment and files the necessary information in a timely manner. When my tax situation has changed from one year to the next, he has made sure to prepare all required forms and returns, including some that I wasn't aware were needed. Joey is very patient with my questions and extremely thorough with his answers. He explains tax issues in a way that I understand, which is important to me but not always easy to find. There is no doubt I am in good hands with Blankenship and am grateful for my connection with such experts. I look forward to a continued relationship with Joey West and Blankenship CPA Group and highly recommend them.
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August 2023 by Herman Vandenberg
Joey West at Blankenship C.P.A. Group has been my accountant for approximately 10 years. The entire team at Blankenship is very knowledgeable and thorough in preparing our tax returns. We recently engaged Joey and team on tax consulting services for a new business where they again exceeded expectations. Highly recommend Joey and the team at Blankenship!
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August 2023 by John A. Marshall
Joey West at Blankenship C.P.A. Group has been my accountant for approximately 15 years. I am now a retired Hospital CEO and utilized Joey’s service while was working as a CEO. He is very knowledgeable, “up to date”, and very thorough in preparing our tax returns.Lastly, he is very kind and caring and offers excellent advice.
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August 2023 by Jimmy Patterson
Joey West and his team at Blankenship CPA group have always been the best to work with. Joey is prompt and is very clear and his explanations on our tax issues. I highly recommend he and his team for any of your tax needs. I have worked with Joey for over 20 years and he is the best at what he does!
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April 2023 by cane1983
Came here last year on a recommendation from one of their current clients. Met with a gentleman in Brentwood office and explained I was looking not just for tax return completed but advice and potential strategy to help lower tax bill. Communication with my CPA was lacking (had to follow up repeatedly) and received no feedback or advice. Also, I had to ask for my paper work back three times before it was mailed. All for $800. Double what I had paid for H&R Block the year before.
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March 2023 by Adam F
I RECOMMEND THAT YOU DO NOT WORK WITH THIS COMPANY\nBlankenship's first task was to file a 941X. They made a significant error on the form, involving a simple subtraction of two numbers. This has now been magnified into a situation where we've been threatened by penalties from the IRS/SSA. We should have received a refund on Q1 2021 and as a result of the mistake, the IRS believes we owe.\nOver six months ago, I was promised a refund from Blankenship for the work related to this issue. Still to this day, after multiple requests and reminders, Blankenship has not issued this refund. When I ask, they reply \
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January 2023 by Chelsie
ZERO STARS if I could.My husband and I are ABSOLUTELY LIVID with the poor management and customer service we have experienced here.My husband initially met with Scott Felts to do our taxes this year- personal and our small business we just opened. He assured us everything was taken care of and good to go. A month or so later we received a notice from the state that our business taxes hadn’t been filed.We called to talk to Scott and the receptionist forwarded our call to another woman who couldn’t even find anything regarding our business tax filing. This was the beginning of MONTHS of being passed around from agent to agent trying to get this office to AMMEND the mistakes Scott made. Meanwhile, we are incurring fines for our taxes not being done. MONTHS and many calls and meetings later, the issue was resolved.Now, here we are (a few months after the resolution) and we receive a BILL for almost $1K!!?!At NO point in time we’re we made aware that we would be charged extra for THEM fixing SCOTT’S mistakes as well as their incompetence in fumbling our case around to actually solve the issue of a simple small business filing.We are LIVID.DO. NOT. USE. THIS. OFFICE.Absolute hacks with zero communication who try to do the least amount of work they possibly can.
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January 2023 by D N
sanny golden screwed up my taxes two years in a row costing me thousands and scott felts helped her. never using again
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November 2022 by J A
scott felts is terrible experience. scott felts and sanny golden should be fired from this firm for their incompetence
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May 2022 by Kelly Albers
First time using Blankenship CPA firm. Extremely disappointed in my "assigned" CPA, Scott Felts. I initiated contact, and had to intiate any contact the remainder of our relationship. We never met face to face. I was never asked any questions. I was sent my tax return, accepted it (without any conference or explanation from him), and then promptly sent a bill for $675.00 for his service. We were shocked!!! So disappointed in this Dave Ramsey referral.After posting this, the client care part of Blankenship called to discuss customer service. I explained why we were so upset. They offered several solutions to change company procedure. Both Danielle and Chris listened patiently and were eager to continue working on changes that would help the customer understand costs and fees. Thank you for a great conversation. We understand more about CPA functions and feel much better about recommending your company.
