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March 2024 by Laura Scott
Delicious ice cream!
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February 2024 by TjFlash
The older lady that works there, Her name is Jonie, And she is a racist. Not only to me, but to my co worker as well. I will def be talking to the owner. Do not come to this location if she is there.. She knew who I was. But yet referred to someone else that my name was Tyrone.. even though she knew my name. As an African American man. That was really ignorant. This also was her second time she has made an ignorant comment. And I will be letting the owner know this as well. I really use to love this location… Now that doesn’t mean don’t come to this location. I want y’all too. Cause the owner is a great person and so is the food there. But I wanna warn other customers of her specifically. And how she delivers her words.
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October 2023 by Lee Roberts
Strawberry Shake! Yes you can get strawberry ? ice cream at Bruster’s. I very rarely find it at Jeni’s. Thanks Bruster’s!!!
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September 2023 by Adriana Kurowski
Absolutely delicious ice cream and great, friendly service! Would highly recommend
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August 2023 by Dinesh Kasireddy
I tried this location for the first time and it was good. Had a wide variety of ice cream flavors and I enjoyed Tuxedo strawberry and white raspberry flavors the most apart from chocolate and birthday cake. Service was fast
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August 2023 by Sarah
I like Bruster's Ice cream. I'm just not a fan of this location. They lack at their customer service skills. They hardly ever have any different flavors of other ice cream. I also come here on rare occasions.So it's not like an everyday thing for me.Whatever happened to non dairy alternatives...?One they probably hire a bunch of high school kids.They probably don't pay that well.The environment & atmosphere lacks comfort. There's hardly no seating anywhere inside or outside.They never ask for your rewards card at the service counter.There's a young girl who works there. & she just loves to gossip instead of working or doing her job at the service counter while talking to the cashier whispering in her ear.Maybe you should hire mature adults who know what it takes to perform their best customer service skills. Just saying!If I owned a Bruster's. I would not hire minors to do the job.
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August 2023 by Joe Espo
Tonight I brought my family in after the Sounds game. 1. You were out of waffle cones so two of us didn’t order what we came for, we ordered nothing. 2. After ringing up the 2 orders that we did make we were then told that you were were out strawberries and syrup, and the cashier asked that we get something entirely different (which was more in volume and price) because she was unable to do the math (we assume) to re ring out the order. A total disaster.
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July 2023 by Neha Sagarad
I’ve been coming here for years and it has never disappointed me. Everyone is so nice and the owners are the best!
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July 2023 by Dwight Sells
Love this place. The ice cream is delicious.
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July 2023 by Esmee Salas
I came in with my family and hour before they close and 2 of the girls we’re really rude it seems like they were in a rush or something the cashier even rolled her eyes at one point. With that being said that will be the last time I visit that location. I work for customer service and the only girl that knows what customer service is was the girl that made our banana split. She forgot to put the bananas and when my brother went back to ask she was super sweet and friendly but the other 2 where super rude even to other customers.
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July 2023 by Michelle C.
One of our new favorites, worth the drive to Nolensville area. Lots of great options for ice cream and great portion sizes. It can get busy in the summer, but they are great at moving the line quickly.
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May 2023 by Cami Mendez
Felt very uncomfortable during my visit. Very rude employees, There were 3 immature girls who kept laughing at me and gossiping about my looks while I was just trying to order something, Cashier was nice compared to them. Needs more mature staff that does not make clients feel offended, Or someone to supervise their attitude towards clients at least. Will NOT be visiting anytime soon, nor would recommend this place due to the level of disrespect.
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May 2023 by karina k.
Ice cream flavors are fun and good. Lots of creamy ice cream. Banana splits and sundaes. Plenty of seating. There is a restroom also. It's fun and family friendly. Big Waffle cones also.
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May 2023 by Michael N.
Thought to come here after a hot day and I saw all the reviews hyping up the business. I get that it's natural and freshly made ice cream, but honestly, not a fan. I got a regular cone (3 scoops) and I got caramel cheesecake, white chocolate oreo, and plain vanilla. The caramel cheesecake was pretty good and had doughy cheesecake crust in it so I give that 8/10. But for the others, they weren't so great. The vanilla in any of the ice cream taste like water. I'm not hating on the operation, but I would recommend other flavors. Other than that, service was superb and the weekday premiums are . Overall, I give my experience 6/10.
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April 2023 by Tenn Korean
The best icecream shop in town. Always fresh. Staffs are super kind.
