-
March 2024 by Jan T.
Big thank you to Greg for fixing my computer and getting the issue figured out in such a timely manner. I wholeheartedly recommend him for your computer needs!
-
February 2024 by Warner K H.
Consistent, reliable, and kind. Very informative as well. Thank you Greg and Computer Renaissance.
-
August 2023 by Luke Marsicano
I did not actually go into the store, but simply made a phone call and it was one of the most unpleasant phone calls I've ever experienced from a business. I was asking about pre-built pc's, and the guy on the phone advised against them because the parts can be harder to replace. I understood this, but I was still wondering if he knew about the price difference between a pre-built I was looking at, versus building my own with the same specs. He basically said that they don't do that there; but the way he went about it made me feel like I was a complete idiot, even though I am completely new to this and simply just don't know. He talked to me in a very condescending way and was frustrated with me for simply having questions about what services they offer; even though he wasn't completely clear on what they were because he wouldn't directly answer my question. Also, sometimes I just need to have things repeated cause I have ADHD and it's hard to take in a lot of info at once. He did explain that he had a customer waiting; but even if he was in a rush, there was no reason for him to talk to me like I was stupid. I'm simply new, that's all. Maybe he just had a bad day. Either way, I won't be going to this store or calling them again because I do not ever wish to have a conversation with the man I spoke to again, unless he can talk to me in a normal way.
-
July 2023 by Rob Marlow
Great customer service. Helped me troubleshoot an issue with my new PC build and I was up and running in no time
-
June 2023 by Regis George
Greg is the owner. Super knowledgeable and a fantastic guy. I highly recommend
-
May 2023 by Adam Elliott
Personally, for my money, I wouldn't want to go back to this place again. The service staff was rude, I think his name was Greg(He didnt have a name badge but I think he mentioned it) and he was giving off some really beta vibes. The tables were not cleaned very regularly it seems, and the food was bland at best. Personally I got the Microsoft Windows 8, which needs to really be brought up to the current times, it feels 10 years too old. Would not recommend.
-
May 2023 by Matthew Alexander (AlexanderxD)
Called the owner just to simply ask if he had a cord I needed to replace. Apparently, my reasoning for needing the cord didn't satisfy him, so he hung up on me. I called back wondering why, and then berated me and hung up on me again. I've never seen anyone be so rude over a simple inquiry. Most unprofessional experience I've ever had. I'm sure the fact that Greg's two locations are the lowest rated computer stores in the area is totally just coincidence.
-
May 2023 by Roddy Dokter
Well, I gotta tell ya, my experience with this computer repair business was plumb terrible. I ain't no expert with them fancy machines, but when I called 'em up, I couldn't understand a word they were sayin' with their computer talkin' jibber-jabber. When they finally showed up, they brought more gadgets than a space mission and tinkered around with my computer for ages. But lemme tell ya, it ended up worse than a pig in a poke. My computer was slower than a snail and crashed more times than a bull in a china shop. When I called 'em back, they gave me the runaround and didn't refund a dime. Stay clear of 'em if you don't wanna end up as confused as a hog in a hailstorm.
-
May 2023 by David Dunston
This is the place the Geek Squad sends you when they throw their hands up. Now I come here first. Nothing is ever more important than what I need at the time. Greg never tries to do something that won't help, always goes the extra mile, and treats me like family whenever I come in. If I could give 10 stars I would.
-
May 2023 by Matt Clark
Great experience, was super helpful with a specific cord we needed! Will be back.
-
May 2023 by Nizhyar D.
Guys at Computer Renaissance are awesome. Been in there twice now and both times they took care of my issue in less than a day. Very knowledgeable I highly recommend them if you have any issues with your computer or laptop.
-
March 2023 by Amanda R.
Great service, honest price, quick turn around. Friendly and years of expertise. Happy to support this small business.
-
January 2023 by Adrian D
Excellent service and product repair. Been here twice and happy with both outcomes!
-
January 2023 by Benjamin Davis
Greg was very professional and knowledgeable when it came to repairs on my gaming PC. Very reasonable prices for the amount of work he does. Ended up buying a brand new graphics card as well, and was relieved that Greg never pressured into upselling me. Would definitely visit again with any problems with my computer.
-
December 2022 by Alexander Beard
Greg was very informative. Greg answered every question I had with enthusiasm. Will return in the future regarding any computer issues or inquiries