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April 2024 by Linda Crouse
Don’t order to go,. We waited an hour to get our food, while those that ordered in, sat down & ate! Frustrating. And on top of that, both orders were wrong.
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April 2024 by Mr.NoiceGui
Everytime I order from here I got the wrong sandwich or wrong side. In the 4 years I've lived near this location they have not once gotten an order 100% right. I'm convinced the workers do it on purpose at this point.
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March 2024 by Colleen Parker
I had a catering order that I had arranged for pick up. I was running behind because I had a crazy morning and Morgan called me to check in on me. She was super polite, even though I was the one that was running late. I told her I was having a hard day, and that my baby was screaming bloody murder in the car, and she offered to bring my order outside for me! She helped me so much, and even offered other things to make sure that I was taken care of! She took the time to write on each box what was inside of our lunch order so that it would be easy to know without opening everything. Thank God for people like Morgan, who look out for others, and their customers!
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March 2024 by Katelyn Stocker
Great food and customer service was amazing!
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March 2024 by Morgan Wang
Placed a Togo order for pickup at 12:15 and I had to wait 40 minutes after I arrived at the restaurant.
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February 2024 by Michele May
John in this McAlisters is such a welcoming face when we visit. Great food too.
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January 2024 by Jennifer Owen
John was so friendly and a huge help with what to order. We will be back. The restaurant was extremely clean. The food was great and you can tell they take pride in what they do. Thank you for a great experience.
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December 2023 by Jacqueline W.
Not a place I would ever go to again. Customer service was very rude and the food was better elsewhere.
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December 2023 by Susan Reigh
I’ve always gotten take out here because I work close by. I have never been disappointed in anything I have ever gotten. Classic food. Potato soup is just like I make. Not thick but more soup like. Love it. Go here you won’t be disappointed. Just tried the potato soup and it’s just like mine.
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October 2023 by JOHN AZIZ
The manager there is really nice he is the bestSam
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October 2023 by Nancy McCrary
Best McAlister's location! The manager, Michael, and all the staff are super friendly and helpful. Always have good, fresh food and if there's a problem, they will make it right! Made the mistake of going to the West End location once and had a horrible experienc, will never go back. Now, I always make the drive to the Brentwood location because I know everything will be great!!Dietary restrictions: They do a great job with gluten-free.They have good gluten-free bread. I have celiac and have never gotten sick after eating here.
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October 2023 by Jim F.
Hungry for dinner and having a reward on my McAlister's app, this was kind of an easy decision.I've been in A LOT of McAlister's and each one is has a different layout inside. You never know what it's going to look like inside.On my way to place my order I saw a sign for Buffalo Chicken Nachos. It's really, REALLY hard to *not* sell me on nachos, so of course, Jim orders nachos.When I tried to redeem the reward the person on the counter couldn't figure it out. It really wasn't hard, but they made it harder than it needed to be. Ultimately he ended up doing a manual redemption.McAlister's iced tea is one of my Top Three restaurant iced teas. (Panera and Jason's Black Current are the other two). Fill your cup up with ice (it's brewed strong and hot), and you've got a cup of iced tea awesomeness.About ten minutes later my Buffalo Chicken Nachos arrived. It was definitely a pile of nachos! The smell of the buffalo sauce was awesome.But, to be honest, these were not the best nachos I've ever had. I love nachos. I love buffalo sauces/flavours. But it wasn't great. That doesn't mean I didn't eat it, but I didn't enjoy it as much as I had anticipated. I think a part of that is that the tortilla chips weren't store-made, but it was evident that they were bagged chips. During the 30 or so minutes I sat there I don't think I saw a single table cleaned. While the rest of the restaurant was clean, there were 4 or 5 tables that sat undisturbed after the guests left for at least a half an hour.I'll be back in Brentwood in a couple weeks and will probably visit again. It's a nice location and easy to get to. I just won't order the Buffalo Chicken Nachos.
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September 2023 by Dana Sullivan
Good club sandwich and broccoli cheddar
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September 2023 by Gino G
Absolutely fantastic, never had a bad experience here and I have recommended to lots of people.
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September 2023 by G Anderson
Always a good meal no matter what you order. Atmosphere, friendly staff and cleanliness are always refreshing - One bit of advice though…I love your potatoes❗️I ordered one on a Friday afternoon. I was told you were out of potatoes. OMGosh❗️ on a Friday❔I was a bit confused because there are 2 grocery stores (Kroger for one) a quarter mile away…. I will be back again when I’m in the area and truly enjoyed your Reuben❗️