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March 2024 by ashley morgan
This location is known for having horrible customer service. The cashiers are not friendly and have poor attitudes. From smacking their gum, stopping in the middle of a return to get on their phone, having conversations about customers amongst themselves, and not acknowledging customers - the candidates they have hired recently have been incredibly unprofessional. I recommend purchasing your items online, rather than going to the Nordstrom Rack in Brentwood.
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March 2024 by Malika Bekmirzaeva
Very good store
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March 2024 by Mark Anthony
Premium designer brands at an incredible price.
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February 2024 by Christina E Beck
i drive over an hour about once a month to shop at Nordstrom Rack!! I don't always buy something, but they do have better prices and quality on a lot of clothing.
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February 2024 by Chrissy
I Needed to make a return from a few weeks ago and they could not “find it” in the system. Jill, a manager, was extremely condescending and seemed to imply I did not actually make the purchase. She also did not care to help me solve this at all, even as a longtime Nordstrom card holder. I went home and immediately found the purchase in my Nordstrom rack app (I’d forgotten my phone). Extremely disappointed in the lack of customer service from Jill.
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February 2024 by Joe Kunzelmann
Basic retailer, prices are good for some not for others.
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February 2024 by Brandt Olivier
The best place to get great discount on shoes
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February 2024 by Eliza Aguilar
My favourite store
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January 2024 by Randy Satterfield
Always a good selection of clothing to choose from.
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January 2024 by Maddie S
Went with my cousin and my aunt and decided to buy some shoes. I was trying on a lot at once and decided on a pair. I checked out normally and left with my purchase, but when I got home, upon opening the box and taking out the shoes they were 2 completely different styles. One was the one I tried on, and the other was a completely different shoe with the same brand and color. Thankfully there is a Nordstrom Rack in Memphis to return them or I would have been screwed. Never coming back
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January 2024 by Clark Colvard
Great clothes and shoes
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January 2024 by Yiorgos Kostoulas
Buyer be aware. Returns are 30 days.
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December 2023 by Dug Unlisted
Before xmas not busy on a weekdayWell staffedIsles were clear. Selection was goodHunt for bargains some are there
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December 2023 by Hunter Adams
Very little selection for men. The men’s section is maybe 1/5 to 1/4 the size of women’s. One of the most disappointing Nordstrom racks I’ve seen. I don’t understand how this one can be so small for being one of the only Nordstrom racks around Nashville.
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December 2023 by Lexi Carter
Sometimes wish they had more. But, so happy we have a 'Rack in the Nashville area.