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January 2024 by Erin McGill
I have used Service Jewelry repair a number of times now. They provide great service and are very friendly. Today I had a broken chain repaired (20 minute turn around), but had also had studs changed out on earrings (1-2 week turn around). They have taken great care of my items and the repairs have lasted 10+ years.I’m confident in Todd and his great work!
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January 2024 by Darrin Otto
I initially stopped into Service to clean and repair some of my Mom’s jewelry. But then I decided to have a custom piece made for myself. They took my vision and created from scratch a beautifully masculine cross with stunning diamonds. If you need exceptional service or a custom piece created, I strongly suggest Service Jewelry!!
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January 2024 by JT Conway
Wow!!This place is a true throwback to a time passed. Great customer service, friendly folks, and incredible work (fixed my watch band in minutes!!!).This place deserves MORE than five stars…they’ve earned a customer for life!!! Go check ‘em out for anything jewelry related…you’ll be glad you did!JT
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December 2023 by Savanna Sokolnicki
I don’t usually write reviews but I was so impressed by the incredibly friendly and fast service! I came in for a repair, Savannah was an absolute gem, she was kind, friendly and gave me all the options without any pressure. Todd managed to fix my necklace so quickly. While I waited, I glanced around the cases and the selection is really impressive. This is definitely the place to go for all your jewelry needs! I will return.
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December 2023 by Mark Anundson
Todd did a great job designing a custom ring for my wife. The ring is beautiful! April helped me get a great deal on a new watch. I highly recommend!!!
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December 2023 by Savanna S.
I don't usually write reviews but I was so impressed by the incredibly friendly and fast service! I came in for a repair, Savannah was an absolute gem, she was kind, friendly and gave me all the options without any pressure. Todd managed to fix my necklace so quickly. While I waited, I glanced around the cases and the selection is really impressive. This is definitely the place to go for all your jewelry needs! I will return.
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November 2023 by Jonathan Gibbs
Looked all over. Been to the name brand stores. What drew me to them is that it makes sense that a store that only sells jewelry is just selling jewelry. These folks work on and fix jewelry. It's like buying a house from a builder. People selling a house can't help you when it's needed. Honestly, it was a long shot but I was very impressed with their selection both high and low. I was looking in the lower-mid range... Everyone was super nice and helpful, and never did I feel like I was being swayed in the slightest. But they were super attentive and helpful and I had about giving up and I found the perfect semi modest diamond band that was actually brighter and shinier than the stuff I saw from the big stores at a very fair price. Came with lifetime guarantee and free resizing which we did need.They also resized a gift watch that I had not worn for years. I can't overstate what a gem this little hole in the wall shopping center mom and pop jewelry store is for this community. 100% would recommend.
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November 2023 by Parker
Such great service. Came in to have a piece of jewelry cleaned and April and team were so accomodating and friendly about it. Would definitely come back for other needs.
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October 2023 by Marcia Hodges
April is the BEST!! The entire team is simply kind and phenomenal!! The only place I will ever go for all of my jewelry needs!
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October 2023 by Jeremy Carden
Just left the EFFY trunk show with my wife. Service and pricing was excellent! Savannah is an excellent salesperson.
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June 2023 by Bridget Deenihan
I've taken a few pieces to the location in Hendersonville and have always received great service. When I needed a heavy silver cuff with a stone resized, they sent me to Todd at the Brentwood location, lauding his talents in both custom work and challenging pieces. Even though my bracelet was uniquely shaped and very large for my wrist, he was able to resize it perfectly. The entire staff at SJ&R is warm, friendly and helpful. Todd will definitely be my local jewelry guy from now on.
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April 2023 by Tray Turner
I went in to have two watch bands adjusted. They were friendly and have a good selection. They adjusted two bands and had me try them on to make sure my watches fit. Easier than I thought it would be.
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March 2023 by Staci Etue
Absolutely amazing experience with Service Jewelry! April was so great with helping me find the perfect ring. We worked with her and Todd and they were able to customize exactly what I wanted. Thank you so much!
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March 2023 by Bryan Easterly
My wife and I don’t go anywhere else for jewelry or service. I’ve purchased a Rolex there and just had it serviced. Quick turn around and very pleased!! Highly recommend!- Bryan and Taylor Easterly
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February 2023 by Leslie M.
I made an appointment with Todd to custom make a horseshoe ring for my husband. My husband talked about this ring for the 10 years we have been together. I showed up at the Hendersonville store to find out that Todd was in Brentwood. That didn't stop our appointment. Todd FaceTimed with my husband and I and listened and learned to what my husband had in mind. Within a few weeks, we were in front of Todd with a beautiful mock up of the ring. We made additional changes. A few weeks later the ring was complete!! It is just stunning!! It was better than I had thought it would be and it was exactly what my husband had dreamed it would look like. I cannot recommend them enough!! If you need anything custom, go see Todd!! His talents are beyond words!!
