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February 2024 by Lisa Leachman
If I could give zero stars for my experience I would. I spent over $8,000 in November for an outdoor sofa and 4 chairs. I was told at the time they should be in the Nashville warehouse around Thanksgiving or the week after. It was the last week in January before I was informed they were finally in Nashville. I did not complain or raise concerns to Stock and Trade that it took so long. I hired the moving guy they recommended. The furniture arrived wrapped in cloth and shrink wrap. After immediately unwrapping the items, I noticed 2 of the chairs were soiled. I took pictures, called the store and sent the pictures via text to the salesperson I spoke with. She told me the manager was busy, but would call me back.. 5 days passed with no response, so I called the store again. The manager (Kimberly) told me the merchandise comes in wrapped and that she personally inspects each item and that there was nothing wrong with the chairs when they left the store. With the way they arrived wrapped, there is no way they could have been soiled by the delivery man. I just now received an email from her that they delivery man said I unwrapped them while he waited, which is another lie. Therefore, she said they would not take responsibility for any damage. Obviously, I will never step foot in a Stock and Trade again. Beware if you purchase from this company.
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November 2023 by Latasha Brown
Enjoying my new sofa. The selections in this massive show room are amazing. The staff were professional and insightful in making recommendations for this project. My items arrived within the 4 weeks promised. The only thing that could have made the experience better is if the store offered delivery service.
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October 2023 by Wendi Hester
We had a very easy shopping experience. After living with our couch for several months, we had an issue with the cushions. The customer service team went out of their way to help. They sent us a full new set of cushions for our couch.That kind of customer service isn't common in today's retail world and certainly created loyal customers in us!
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September 2023 by Steve Friedland
Just bought my first piece of furniture here. Every single staff member is amazing and the manager goes beyond any expectation of being helpful. Highly recommend this group and also great furniture.
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August 2023 by Gil Nash
Charlee and Brittney were great to deal with. From the time I walked in the door, Charlee took time to explain the layout of the store and current specials they had going on. Brittney was of great help picking out the right piece for what I needed. When I made my decision, Charlee was back to greet me again at check out. Just the right amount of interaction while shopping. They weren’t over bearing but also were available and visible when needed. Great place!
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April 2023 by Stacy P.
A bit high priced and if you need a unique piece this may fit your fancy. Art was overpriced but larger scale. Didn't find anything for clients or upcoming projects so May he hit or miss.
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February 2023 by Kevin Petersen
I’ve been to many furniture stores but this one is the best! I have furnished 2 homes from Stock & Trade. It’s great to go find things for immediate pick. You can buy anything from the floor. Prices are what you’d expect and no where near RH or PB.Charlee and Stephanie must have rearranged half the store to make sure pieces would compliment each other. Truest outstanding customer service. It actually felt like they enjoyed helping out.I would recommend buying your furnishing here. Ask for Cahrlee and Stephanie, the best in the business!!
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March 2022 by Jizelle R.
I was in the market for a new sofa and was referred to Stock & Trade by a sales associate at a different furniture store... which will remain nameless. I walked into the store and was instatley taken by the beautiful showroom! I loved the layout of the store and all of the different furniture vignettes... the store manager Sonya and the buyer have impeccable taste! I was immediately greeted by Shannon one of the sales associates on the floor. She was very nice and incredibly helpful! She asked me all the right questions regarding my needs and the style of sofa that I was in the market for, she then directed me to three different style selections and after trying each of them out I picked the perfect fit for our home! I will definitely be going back to purchase more furniture to go in my new home! Thank you Shannon and Sonya for all of your help and your excellent level of service! So if you're in the market for new furniture please go to Stock & Trade and see for yourself!
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January 2022 by Justin B
Really nice selection of cash and carry furniture. Items are of good quality and not banged up. This is a step above other cash and carry places. You actually get relevant, quality, timeless pieces here.
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December 2021 by Kristin
After building our home over the last 20 months, and dealing with the present-day frustrating furniture supply-chain issues, we were so excited to work with Stock & Trade to help furnish our new home! With the help of Sonia and Kate, we accomplished in one day what I could not do in months! Stock & Trade has beautiful pieces, so many in stock and ready to arrive at my house the following day. Sonia and Kate worked tirelessly with us to make our home beautiful. I would highly recommend Stock & Trade AND their staff if you are considering new pieces for your home.
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July 2021 by K
After building our home over the last 20 months, and dealing with the present-day frustrating furniture supply-chain issues, we were so excited to work with Stock & Trade to help furnish our new home! With the help of Sonia and Kate, we accomplished in one day what I could not do in months! Stock & Trade has beautiful pieces, so many in stock and ready to arrive at my house the following day. Sonia and Kate worked tirelessly with us to make our home beautiful. I would highly recommend Stock & Trade AND their staff if you are considering new pieces for your home.
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May 2021 by Justine Vild
Had a great experience here yesterday. Came in at 4pm to see if they had any camel colored sofas and Mirzi said they had just gotten a sectional in (they hadn't even gotten to price it yet). We liked it and asked if they could hold it while we went home to measure. Because apparently we could order it (maybe) but they didn't know how long it would take because it comes from Italy. They said they don't usually hold furniture but would until we could measure. I called about 45 minutes later because I forgot to get the depth of the sofa and Valentina said someone was in the store looking at it. I told her not to let them sell it and that I'd call back in a minute to confirm it would fit our space! I did and said I'd be back in about 5:30 to buy it. I was hoping they weren't going to sell it. Got there a little after 5:30 and it was sitting at the front of the store waiting for us. We purchased it and then a team of 4 young men wrapped it very nicely and helped us tetris it into our trailer!It's a very pretty store with fairly good quality at reasonable prices. You buy what you see in stock which is nice. Unless you see something you like that has already been sold (like a camel colored sectional). Lol They have lighting as well! Oh, and they also have a 10% military/veteran discount which was a pleasant surprise!
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April 2021 by Chuck Akers
We bought furniture for our downstairs renovation at the Brentwood location last week. Valentina, Victoria, Beatrice, & Sonia were all so helpful! Was a total team effort. One of the best experiences we have ever had buying furniture. We will be back and highly refer the above people and the Brentwood location! Thanks again for making it a fun experience!!!
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April 2021 by Sarah Ross
Wow! So excited about the addition of Stock and Trade in Brentwood. Wonderful experience from the moment I walked in the door til the second the salesperson helped me load my car with goodies! I found the girls on the floor so helpful - not pushy at all. I was interest in a cow hide rug, which I did purchase, and the girl knew so many helpful tips for hide rugs (care, cleaning, positioning in bare floors, etc.). The accessory selection is amazing and plentiful. Tons of great looking items that are very affordable, but not cheaply made or trendy. They had my very favorite lighting source, Visual Comfort, and the lighting was hung in gorgeous displays through the store. To me, that spoke volumes about the QUALITY of their furnishings. I loved their selection of textiles too - throw pillows, blankets, linens.
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April 2021 by Beth Thompson
This is my new favorite home furnishings store and their customer service is five star. Charlie the floor manager, as well as everyone else who works there, are very helpful and knowledgeable about their stock and can guide you in the right direction with styling as well. They have just about everything you need - cool furniture, lamps, rugs, accessories as well as beautiful coffee table books - many of which are interior design books. They have easy parking and the staff is great to help you to your car with big items. It’s a must see place!
