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December 2023 by Adam Brown
Spoke with Treasure about a lost package. She said she'd speak to her supervisor about it. She couldn't get hold of her so we ended our conversation. Treasure then called me back and said her supervisor was doing my home's route that day and had my package. My package never came and I spoke to her supervisor (either Lisa or Deanna I cannot remember which) while she was in my neighborhood, who told me that she hadn't spoken to Treasure in several days. Treasure called me back just to lie to me and this post office lost my package.Amazon should take over all mail delivery in this country, the government needs to stop funding the USPS for it only to bleed money every year...Amazon does a far better job at what the postal service has been trying to do since the founding of our country.
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December 2023 by Mike Umphres
The clerks are all very personable and helpful. Very busy place this time of year and they are still pleasant.
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December 2023 by Amy Scott
They are always so helpful and friendly. My favorite post office!
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December 2023 by Ruby Ryles
So helpful! Clerks have always been friendly, even when some customers were very rude. Am sure rude customers gave bad reviews, but I am a big fan of this post office. Nice, competent, professional. Do the very best they can with resources they have.
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December 2023 by Prosperous Utensil
Drop off packages and got an acceptance scan on the kiosk ⭐. Got some priority mail boxes while I was here, they had restocked.
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September 2023 by J Day
They do one thing: mail your stuff. If you need anything, like a little tape to affix a label, they make you buy $4 roll of tape. I am always amazed that the USPS is still in "service", because their service is terrible...
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September 2023 by Cayla Watson
Wouldn’t recommend this post office! I’m new to the area and I ship things off a lot because I have a small business. I just drop things off in the drop box but someone has sticky fingers. This is the second time I have dropped something off that never left the facility and never started tracking. I thought it was a coincidence because packages do get lost but I bought something that also made it’s way to this post office and my bag came in ripped wide open with only one of the items in it. I’ve never had any of these issues in my years of doing business until I started coming to this post office. I would stay away at all costs or if you are going to drop off here at least get your packaged scanned it to have proof that you sent it off. As this is messing with my business all because someone wants to steal things.
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September 2023 by jaybarua
This is the worst post office in the entire USA. Maybe the world. I had a Change of Addresss from PO Box to my home address 2 months ago and now they stopped forwarding mail to my PO Box and also not delivering mail to my home address
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August 2023 by Dan L.
Horrible service. Always putting other people's mail in our mailbox. Have asked them to stop and filled out the form they asked for. They continue anyway.
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July 2023 by Arthur B.
It's a post office. The blacktop company that is contracted to maintain the parking lot needs to repave the lot.
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July 2023 by Lauren S.
Very helpful employees! Quickly assisted me with an address change at the end of their business day and answered all my questions.
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July 2023 by Cody Robinson
Best USPS location around Nashville area. Parking lot needs repaved though.
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June 2023 by Danielle Ward
Appalling service. Express package delivered there 2 weeks ago and still isn't delivered. Time sensitive documents. Opened a case, someone at Brentwood post office closed it without contacting me. It's back opennow and headed to their district office.Absolutely ridiculous. Express package was mailed on the 19th and has been sitting at their post office since May 26...no attempts at delivery. Horrible service.
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April 2023 by Charles D.
Don't bother trying to call the local post office or the 800 number. The phone rings the message states that you will be transferred to the operator, that line rings until the phone disconnects. I have been trying for three days. Same result. Government bureaucracy at it's finest. The more technology they have the slower the mail and the less responsive the customer service.
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March 2023 by Diyar Bakir
They charge me $28 for the overnight they supposed to be my package deliver it after one day. This is for day my package still not arrive.
