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February 2024 by Penny Davis
I have been to the Pinnacle Belk twice in the past week. Once to return makeup and honestly the young girl had no idea what she was doing and was busy chewing whatever food she was eating.Today I went to pick up an online order for makeup. The lady working at the Estee Lauder counter was older and dressed inappropriately for her age. Leather mini skirt and enough makeup on her eyes to make up 5 women! She had no idea what I was there to pick up. Who knew you have to pick up online orders in the Shoe Department!!!!It has become impossible to get knowledgeable help in the cosmetics department.
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February 2024 by Robert Elliott
Great great deals on brand name stuff
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February 2024 by Devin Schultz
Great place to shop
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February 2024 by EHB 4269
Lots to look at. Very limited big and tall selection.
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February 2024 by Linda Yakey
Very close to MACY'S They don't have all the makeup counters that I'm used to but they have a clinic counter and I use clinic cosmetics so that is very nice! This is my first time ever being in a BELKS store but I will definitely be going back the staff was very friendly.
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February 2024 by Allen Quigley
Couldn't find anything that I was looking for.
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January 2024 by chris little
Always your best choice for clothing. Kohls has gotten so expensive. For a few dollars more, or less. I can have higher end clothing. Very well pleased with Belk.
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December 2023 by Kenneth Picklesimer
Haven't been there in years but it was a good experience and my 24-year-old son after that he loves him I feel I will go back
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November 2023 by Lindsey Tipton
I would give 0 stars if it was an option. I stood forever (specifically at the Estée Lauder counter) waiting for help. Three women behind the counter chose to talk to each other rather than be any assistance. They need to be paid commission so that they might actually do their job and try to help someone. *I never waste my time leaving bad reviews, but they were very rude and unhelpful. It wasn’t even busy.
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November 2023 by Lynn Coto
We have shopped at Belk for years. The last time we visited, my husband noticed a sign in the jewelry department. Yesterday while in the area, we stopped at Belk to have a few items of jewelry repaired.He waited 20 minutes for assistance ..they called several times and no one showed up. When he finally was able to speak with someone, she took his chain and disappeared for another 10 minutes ..finally returning to say that they "ONLY repaired jewelry purchased at Belk." NO WHERE on that sign, states that! ( Might want to read your sign).Extremely DISAPPOINTED with Belk!!!! VERY POOR customer service!
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October 2023 by Rene
Super service from Teresa. She made us welcome and willing to go above and beyond when others down stairs didn't welcome our money or business. I got a new bridal set and LV bag and wallet. Don't judge a person's wallet by their looks.
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October 2023 by Carolyn Stapleton
Ordered online and called the store because it wasn't clear where to pick up my order The lady on the phone was so helpful and a gentleman brought it to my car wonderful experience!
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September 2023 by Jerry Empson
My first time there, it's like a jack of all trades, master of none. I bet in it's day it was the boss.They let way to many go and customer service is lacking in my opinion.Cool store though.
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September 2023 by R Booher
Great Daily Deals and selections! Knowledgable staff and very helpful!
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August 2023 by Robin Broome
I'm so happy to have a "real" store to go to. They have a great selection of good quality clothing. Having the ability to try things in before you purchase is great.Staff have always been pleasant and helpful. Returns are simple and straightforward. They have good sales and coupons.Overall, I've always had good experiences with Belk.