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April 2025 by APRIL VINCILL
If I could a zero I would!!!!! Horrible customer service! Rude!
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January 2025 by Rhonda Dove
This place is a joke!! When it was Bristol Mini storage, it was a very nice place but when Stor Safe took it over, it went down hill fast!! They don't even have a person in Bristol to talk to or work with. I tried for a month to get a hold of someone with no avail!! I even went by the facility the day after Thanksgiving to make a payment only to find out that there is NOBODY there to deal with!! When I finally did get a hold of someone, they informed me I owed way more than the contract I signed when I rented the unit. My monthly rate was $80 a month. Unfortunately, I got a little behind on my rent and when I tried to get it caught up, I couldn't get a hold of anybody. I sent email, and tried calling again, to no avail. When I finally did get a hold of someone, they informed me I owed way more than I actually owed. They tacked renter's insurance on without notifying me of their policies!! I never received notification of any changes in policy or rates and now I owe more than I can afford. Everything in that unit is priceless to me but on Christmas day they call me to inform me that there is a lien on my unit and they are going to sell my belongings. Very unprofessional company that doesn't even have someone here to deal with!! They are owned and operated by an out of state company. I would not recommend trusting your belongings to this storage company!!
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November 2024 by Marita Aicher-Swartz
Jermaine was very helpful in helping this first timer get into the facility. Everything is clean and safe!
M A S
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November 2024 by Jessica Yates
Amazing customer service! Jermaine is a real life super hero, his kindness and helpfulness surpasses the standard of servitude. He was quick to calm my worries and went out of his way to fix my issue. Thank you so much, Jermaine!
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August 2024 by Brent Sobol
Hello this is a very well-run facility with a good manager that cares. Pricing was affordable when I compared it to the climate controlled place down the street that was a lot more expensive .thank you
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November 2023 by Lui Chun Wah
Only one word I can say "GOOD"
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June 2023 by L
Honest business with GREAT location, price, staff and customer service!
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September 2022 by Judy Gross
Very good
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July 2022 by Christina Tolbert
Very friendly staff they go above and beyond to help their customers and their units are very clean. I would recommend them to anyone.
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March 2022 by Christine Rhymer
Very respectful and understanding during a difficult time for me.
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November 2021 by Michael racoon
Very good
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September 2021 by Destiny
They are very nice and very respectful
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June 2021 by Skyler Lucas
Very friendly staff and affordable. They even told me when I forgot to lock my unit all the way! I would recommend to anyone in the Bristol area.
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December 2020 by D&B Vapes
They are very nice and very respectful
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September 2020 by 4 Q
The 10 x 10 is the best value for your dollar. Honest and fair!
