First Bank and Trust Company is a relationship driven and community focused financial institution with many friendly staff. Reviews consistently describe it as a fantastic and awesome bank, with the best banking service. The staff is always super friendly and helpful, greeting customers with a smiling face and genuine interest. They go above and beyond expectations to meet all banking needs, handling both personal and business accounts with great care. Customers report being taken great care of for over 25 years, citing the excellent customer service as a key reason for their loyalty. The bank provides personal and commercial banking across its many locations.
Volunteer Parkway is the greatest branch in the world!! Lorie Ankers is my OG banker and no one is better!! Jayna is the bomb branch manager!! The whole staff, Sue, Eric, Michael, Brenda, Hayley, Jesse, Maggie, and Amanda are all amazing and always happy to help in any way possible!! I LOVE THESE PEEPS!!!!
June 2025
FANTASTIC BANK! Can not say enough great things about them! Staff is always super friendly and I have always been greeted with a smiling face! Won't find better banking service any where around!
June 2025
BEST BANK EVER! THE guys and girls are friendly and meet all my banking needs. They go above and beyond my expectations. Great people at the Volunteer Pkwy branch!
