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November 2023 by Richard Ramos
My man Breezy in the deli was the nicest and most helpful person I have met in a while. He went above and beyond with his customer service. Much appreciated Breezy!
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November 2023 by Robbie Carr
They usually always have the beer I'm look'n fer
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October 2023 by Ben Stephens
Out of the three food cities in this area this is the one I prefer. Staff is great and always stocked
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October 2023 by Christopher McClanahan
Best and cheapest place for the best food. Won't buy our meats from anywhere else
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September 2023 by 4wd M.
There food prices are very high . Prices are 2 to 6 dollars higher than other stores
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September 2023 by BrookLea aka BruiseLea
I have always had a good experience at this store and for the past 10 years my review has been a positive one with all 5 stars but today I went into the store to purchase 2 cups of ice from the deli as I do every single morning. Karen(this is her real name) who was there working was working with another customer and another lady came and helped another customer then asked what I needed. I told her just 2 cups of ice please. She handed me my cups and told me to go put ice in then and that Karen would ring me up when I was done. The gentleman in front of was paying when I was done and the 4 men who had came in after me were waiting to be served. I waited and told Karen I needed to pay for my 2 cups of ice. I was shocked that her response was well you need to get in line. I then responded I've been waiting in line for over 15 minutes how do you think I got the 2 cups. She made this face and looked at me as if I was lying!! I will not be back to this store. I will go to thesonic to get the ice because this was uncalled for. Her job is to be respectful to customers and ai was being very polite as I always am so to be treated like this I am blown away. Thanks Karen for ruining my expeierence this morning it was a wonderful way to start my day.
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September 2023 by Beth S.
My daughter is a college student without a car. We wired her money via Western Union and called to check the store location. My daughter walked twenty minutes there (in the heat) and was told the manager(s) who were able to distribute cash left at 2:00 p.m. So she walked another twenty minutes back to campus.We then spent well over an hour on the phone arranging an Uber ride, etc to take her to a different location.We should've been told about the 2:00 p.m. deadline when we called and all of this hassle could've been easily avoided.I called and spoke to one of the managers, Kathy, who was incredibly nice. However, we've spent a bunch of time and now incurred an expensive Uber ride due to the miscommunication on the part of this store.In my opinion , they should do something for her.
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August 2023 by Victoria sullivan
Very clean. The employees were very nice. I love the deli. The 2 for $10 is perfect. I like when the young man, I don't remember his name, that was there today (7/17/23). He is not skimpy on the servings. It's just enough to fill us up. We are not still hungry when we are done eating. I believe that young man needs to be a manager or something. He is the reason we keep coming back.
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August 2023 by Jason Vandergriff
Food City Cafe is a great lunch option. With different choices every day of the week Monday through Friday, have a hot and delicious meal cheaper than fast food!
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July 2023 by Eddie Cooper
Very clean and well stocked grocery store. Plenty of parking although around five pm they get pretty busy. Food City has the best steak burger in the meat department and their private labels are very good. Service is good but in the afternoon the checkout including the self checkout gets busy but that's a good problem for a business to have. The gas station is up the road at the lights but not too bad to get in and out of. Items are fresh but I still check anyways. They accept Apple pay and Android pay also. The bakery always has fresh delicious cakes and so on. The meat department is the only place I will buy meat. Fruits and vegetables are the same, fresh and good. Staff knows the product's they sale.
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June 2023 by Johnny Belinda
To me, this is the friendliest store of the Food City stores in Bristol. I live 5 minutes from the one on the Parkway, so I usually go there. The road work has made this one hard to get in and out of, but that's the city's fault, not Food City. The employees here are nice.
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June 2023 by Matthew Thomas
Best place I've ever been, I found $10 in their parking lot, can't beat it.
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May 2023 by Vicki Tiller
I have been shopping at this location for 6 years and never had a problem with anything. About 3 weeks ago I left a bag behind. I realized it as soon as I was unpacking my groceries so I called the store immediately. I told them which register I was at and told them I would be right back to get it. When I arrived to the store with my receipt, a young woman walked by as I was telling the self check out attendant what happened. The young woman said "Yeah, I just put that stuff back". I was shocked that they could not just hold the stuff for 15 minutes for me to get back to get it. Then 12 days later I was trying to get the sale that included a $10 gas voucher. I was unsure if the items I had were all part of the promotion so I asked the young woman at the customer service desk. She walked down one isle with me but not the other isles for the other products. She told me I would know when I got to the register whether I got my voucher or not. Needless to say, I bought all those products but did not get a voucher. I then went up to the customer service desk and after 10 minutes of them trying to figure out what happened, I said forget it. $10 is not worth all my time and trouble. I cannot believe after all these years that I have been treated this way. I was just going to change locations for my future shopping, but decided to find another retailer to shop. So long Food City, I will take my money elsewhere!
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May 2023 by Kristina barr
Usually found what I'm looking for and everything that I need the people are usually right on point sometimes are rude but I guess that's with anything and the thing sometimes is a little more high than usual than some places that's with anywhere though I guess so we're dealing with the economy and everything how it is in this day and time it's getting worse and worse anybody doesn't shops or knows anything about the world I'm sure agrees with that so GODspeed on that note ? ??
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April 2023 by Frankie Powers
Kind team They accept coupons and have great weekly sales Wheelchair accessible . With vegan options Kid friendly with buggy cars and grab games for the kids to enjoy while you shop