-
July 2024 by Emily Rock
I love Francescas and have shopped there for years now but had a very different and disappointing experience today at the Pinnacle location in Bristol. I am a teacher and am off for the summer. With that being said, leggings, shorts, & t- shirts are my “go to” clothing look right now. Most days in the summer I don’t wear make up nor fix my hair simply because I don’t have to. I ran by today to look for a white dress as my family is leaving for the beach this weekend and will be taking some beach pictures as a family. As soon as I entered the store I was followed by a Francesca’s worker the ENTIRE time that asked “if she could hold that for me” after every item I picked up. It made me feel very uncomfortable. I completely understand people shop lift all the time and you need to be watching and proactive, but at the same time I feel it’s very unnecessary to follow someone around the store and ask them to hold any and every item they pick up. I joked with my husband that if I had looked like my normal put together self I doubt that would have even happened. I love Francescas and the quality of their products are AMAZING but I thought it was very rude and offensive to treat a customer that way.
-
July 2023 by karen klumpp
Great sales. Love shopping Francesca’s little boutique in Bristol …at the Pinnacle.
-
June 2022 by Shannon Phillips!
Friendly staff but over priced
-
March 2022 by Shannok KK k Phillips
Friendly staff but over priced
-
March 2022 by Shannon Phillips
Friendly staff but over priced
-
February 2022 by April Davis
Clean, friendly staff
-
July 2021 by Phil Bowman
Staff great especially the manager she was super nice and very helpful.
-
December 2020 by S. C.
Always friendly and helpful. It almost feels like home when you walk through the door. Very unique and stylish jewelry too.
-
December 2019 by Jordan Andrews
I had heard rumors over the summer that this location did not like African American customers but I never trust anything I hear so I decided to do some last Christmas shopping for my wife at this location. Big mistake I felt like I was not only being watched as if I was about to steal something but no one even offered to help me. All other customers were greeted and offered help. Given the area of this location I'm sure it will not affect them to lose their African American shoppers and maybe that's what they want. My family, friends, and myself will not return to this establishment where we are unwanted.
-
November 2019 by Jesse Anders
The rudest girls work here. They make you feel not welcome.
-
August 2018 by Kerina Venuto
Super cute stuff. Great place to get a gift for a friend
-
August 2017 by Venuto Woman
Super cute stuff. Great place to get a gift for a friend
