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January 2024 by Larry Bray
Great experience every time. Knowledgeable and friendly with great rates and service.
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December 2023 by Anna Gondo
Fixed my truck quickly and at a reasonable priceThe techs were super nice and went out of their way to find out what was wrong .
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November 2023 by Sydney Ninnemann
I got myself into what I thought would have been a really nasty situation my car was in pieces. I towed it for free using my Uber towing by quickly. They put my parts on and fixed my broken one. Completely saved me a good $200! I appreciate tire choice so much. Big shout out to Shawn!
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September 2023 by Jennifer Megan
My family bought alot of tires threw them and the last set I bought hasn't been on my car a year yet and when I had a staple in my tire I called them and the guy I talking to wanted to sell me 1 tire and to have it balanced and put on for 140 bucks!! 1 tire, then I asked could he patch it he said well probably not but we can see and i said okay I'll head your way, this was like 12:40 pm he said no wait till 1 all my guys are at lunch. All his guys I said okay no big deal, I wait till 1 then go down there and when I get there I stand at front forever and when I finally got to talk to someone he said yeah we can possibly look at it but it will be maybe tomorrow morning cuz I only have one guy working today and there's like 4 or 5 in front of you, he said probably best bet would be to go to Walmart or something..I SAID REALLY Okay !! And i just left
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August 2023 by Wayne Curry
Got an oil change and tire rotation, they informed me of services that they saw needed attention without being pushy. Parking lot is on the small side so that would be my only hang up.
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July 2023 by Jeremy Cope
I had an appointment at 10am walked in told them I was here for an alignment they took my keys and got started right away great service will definitely start using them for all my vehicles
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June 2023 by Joe Harmon
Great place for your car service needs. Honest and very helpful. Shawn always goes above and beyond to help.
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May 2023 by Mark Easterly
Was dismayed when arrived & rep advised that it might "be a while" since other appointments were "in over the online appointment" I had made? Regardless vehicle oil change & tire rotation/balance were completed in less than 30 minutes. Solid service that I was very pleased with.
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May 2023 by rlberger
The team and service provided was great, much appreciated service. My specific situation was not what I would call cookie cutter but the guys were able to help me out so definitely will be recommending this company and especially this location!
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March 2023 by Thomas Roberts
Great visit to the shop. Came in wanting brakes put on. They inspected for me and then told me how much we were looking at. Finished my work in under an hour and had me back on the road. Very friendly and not trying to up sale 100 things I didn't need.
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February 2023 by Rachel A
The service I received was quick and the pricing was great, but the man that checked me in and did the sale was unwelcoming and rude. I couldn't ask any questions without getting an annoyed response. Now, the other man that was at the front did an excellent job. I was in the waiting area while he checked out a different customer who was picking up their vehicle. I believe he was the owner or manager. I wish I had my first experience at this location with him and not the other guy.
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February 2023 by Darryl K. Harrison
I'm very pleased with the overall service at the W. State St., Bristol, TN location, not only for my vehicle, but also with the friendly customer service from the manager to auto technician. I like being able to schedule my appointment online and specify what I need. There's no stress involved and I appreciate the convenience of the process.
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January 2023 by James Cordes
I'm embarking on a pretty big trip later this week so I decided to get an oil change and see if I needed new tires (headed to the snow of Northern New York!).Brian couldn't have been more helpful. He got me squared away with an oil change, checked all the fluids and let me know that my tires still had plenty of tread left and that there was no reason to replace them just yet. (He could have easily told me I needed new ones and I'd have ponied up the money, but he was a good honest man!)There was also a rattle coming from my heat shield and he clamped that down for me so I won't deal with that vibration noise anymore!He also checked my battery for free and gave me the wise suggestion to get a new battery as I'm heading to much colder weather and my battery wasn't cranking that strong. I didn't even think of that, but he was looking out for me!Brian gets 5-stars. Top notch fellow.
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January 2023 by Page
I had an oil change with Tire Choice 6 months ago. No problems. I recently decided to start shopping local and used a reputable and highly recommended non-chain company to service my vehicle. When they went to take off my old oil filter, they weren't able due to the fact that the previous person that changed my oil had over tightened the filter. There was an extra cost I had to pay due to a Tire Choice mechanic's error.
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November 2022 by Kayleigh Garrett
Waited for 2 and a half hours just for a mount and balance on my tires. They also charged my mom $600 for some that’s that was supposed to be $400 something they ARE SCAMMING PEOPLE.
