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March 2024 by Matthew Spraker
The staff is great, the haircuts are great, and using the app to check-in is super convenient
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March 2024 by Keith Davenport
Chloe gave me a great haircut. I haven't been to the Pinnacle location in years because it's on the other side of town, but I was headed to Belk's, so I stopped in & so glad I did. Thanks
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March 2024 by Joel Early
Waited 76 minutes and was present the entire time to get my two small kids hair cut. I was told they were going to cut someone’s hair ahead that had been there less time. Customer service is not good and no need to use the online app as they will make up the order as they go. First time customers and will not be returning.
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March 2024 by John Lackey
Actually one of the best haircuts I've ever had.
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February 2024 by Candy Price
I keep trying this place over and over, but they always fail me!!! They need new hairstylists!!! I just wanted a haircut...... wasn't even at ALL!!!
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February 2024 by Teresa Feathers
Great cut ! The girl ( I’m sorry to say , but I can’t remember her name) done a wonderful job . The only reason I didn’t give 5 stars is because no one is perfect!! ☺️
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January 2024 by Christy Harman
I just had the same experience as the lady above. I wanted a bob showed the girl the pic, my cut took all of 7 mins at the most!! She cut my length around then a couple layers in the back, no under cut nothing!! It looks horrible. She was very nice but must have thought I wouldn't notice
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December 2023 by Daryl Woody
Tina is amazing. She cuts my whole families hair. Very professional. I recommend anyone to see her.
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December 2023 by Debbie J
The lady that cut my hair was really nice. I told her a wanted a bob. I showed her a picture. It took her all of 3 minutes. She did no undercut. It turned out awful. She ask was it ok, I told her yes because I didn’t want her cutting my hair anymore. This was at the Pinnacle in Bristol, TN.
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December 2023 by Ron Salyers
Billie Jean is an awesome stylist, great personality also.
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November 2023 by kendel fortner
Absolutely amazing with my energetic toddlers haircut!
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November 2023 by Katie Lingerfelt
Super friendly staff. Clean.
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November 2023 by Pronder k
Friendly and relatively fast
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November 2023 by Emily Smith
This makes second time messed up on my kids hair cuts i tried a diferwnt one thinking well maybe it was just that one u no if I could give zero I would. I even showed lady picture and still couldn't do it and both my kids had to shave when got home never again will I go back to great clips cost cutters any of them ever
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October 2023 by Wolfman Lorcan
No, wait at all, Lexi was awesome. Will definitely be revisiting