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March 2024 by gracie Peaches
Everything is organized. Looks pretty clean.
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March 2024 by Doug Meadows
While using my husbands account to make this post. Customer service for the Ulta is just awful! I’ve had nothing but issues with my credit card for weeks with no help at all!! Contacted them over and over just to be told the same things and nothing being resolved! Seriously about take my services some where else.
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March 2024 by Brisco Whitson
This is the worst place. My wife spends a lot money on this place, and this particular store sucks. No one would help her with anything. An employee literally stood within a couple feet and wouldn't even speak, or offer assistance. As a store manager myself if my employees treated our customers that way I'd fire them
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March 2024 by Ash Willard
They gave me a USED makeup palette in my mobile order!!! That's disgusting!!!
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January 2024 by Judy Jonas
Always going to Ulta or Sephora for makeup,skincare etc Love these places will not shop any other. Wish Kingsport and Johnson City would carry certain products however I will travel to Bristol and Morristown when I need to.
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January 2024 by Jennifer Fields
Brooke does a fantastic job on eyebrows! And has great conversation while doing!
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October 2023 by Allison Goff
terrible service, store was messy (everything was everywhere in different places) and the people working there act like they don’t know what they are doing!
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October 2023 by Kelsey De Leon
Cameron Ross nailed my short haircut! I definitely will be back!
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October 2023 by Rene
This place is for romparoom. Employees too busy either smoking outside, rude, pleasantries with fellow coworkers to notice a customer waiting for them to conclude conversation about legal issues, and not very knowledgeable. Then the guests services recommended. Lol. They claim guests services don't know policy and procedure. Don't judge a book by the cover. Plenty of dough to be spent. How you fancy the customer depicts on your sales. Seriously. Drama. Stick with the other stores that carry it. Belk, Macy's, and etc. No more visits. Done. Not to mention pitiful Hannah and her attitude along with her sidekick. Don't underestimate someone whom has had the pleasure of owning this line of business. All about being the liason of the store to closing the sale with confidence which not one of these people have.
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October 2023 by Laura Mutter
Eyebrow waxing. She was professional and took her time. I was pleased with her service and the employees where nice and helpful.
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September 2023 by Augusta Boyd
Honestly, if it wasn’t for the fact that Sephora no longer is open in JC, I would have never stepped foot in this place. The point system is an actual JOKE. I’ve had the last straw with this place. I had over $120 in rewards and I used $23.50 of them the other day. So explain to me how I only have $62 left? Anyone with even a middle school education can do simple math and can see that doesn’t make sense. Don’t even get me started on the workers here. Snooty and unhelpful.
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September 2023 by Beth Hess
I love the Essence brand. It's so cheap but great quality. I got a eyeshadow pallette, mascara and eyeliner. I like it more than the expensive brands.
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July 2023 by Monquita Myrick
If you have ethnic hair, avoid the salon. I wasted 60 dollars on nothing. I was so embarrassed I put my bonnet back on when she was finished.
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July 2023 by 100 Store
There were a couple employees that were super helpful on the sales floor. The cashier, I'm pretty sure I've dealt with her before. First time I thought she was rude, but brushed it off. This time, she seemed more concerned speaking with her co worker than focusing on us checking out. She was still speaking with the co worker as she hands us our bag, looking at the other employee. I'm the one that said thanks have a great day but she couldn't be bothered to reply because of the conversation.6/13/23 @1:50pm
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July 2023 by Christin
I could not recommend a store less. The manager, Kayla- supervisor is beyond rude and the stylists will absolutely ruin your hair. I read some reviews that were misleading and obviously written by employees. Check out Trust Pilot and read thier reviews.
