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January 2024 by Trevor Russell
My mother in law purchased a car from this guy. Only had it 3 months and she had to have the transmission replaced in her car. He's sold to several people that way even the place I took it to to be checked out at said they had just got one in from the same place with transmission problems. Don't deal with this guy!!!
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October 2023 by Colton Rohrer
I when up there after hours to look at a 2010 land rover v8 4x4 that me and my wife liked so we when over to check it out. I notice there was black tape on the fender on the passenger side of the car and see that the owner was trying to cover rust spot on the car. that made me not to look at his cars.
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August 2023 by Will Luttrell
Bought a 2016 Nissan Pathfinder from him. Over 140k miles, which should be fine on a Nissan. Two days later, it’s blowing white smoke, which is a blown head gasket. Called him to inform him he sold a car with a blown head gasket. He took zero accountability and offered nothing in the way of a resolution. Then, proceeded to cuss me out. DO NOT BUY FROM THIS BUSINESS. They’re 100% auction cars. He’s also just not a pleasant person to buy from. Has a chip on his shoulder, for some reason.Edit: Judging by his review responses, this guy always has an excuse. I’m expecting the same for my situation. I wholeheartedly beg anyone considering buying from this dealer to please reconsider. Just read the responses to real customers with real complaints and issues. Some reviews are admittedly not realistic, but others seem to have real and honest complaints. A man’s true character comes out when they’re in the wrong and choose to find excuses rather than solutions. Simply unacceptable. As is or not, this is not how you should treat customers.
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August 2023 by Billy L.
Mike, the owner, is very rude, disrespectful and dishonest. My wife and I purchased a 2016 Nissan Pathfinder from him. Literally 2 days later, it blew a head gasket. He offered nothing in the way of trying to help and proceeded to cuss me out when I asked if there was anything he was willing to do to make it right. He has been reported to the BBB. Please, please, please do NOT purchase anything from West Bristol Used Cars. I've since learned that not only did he have codes cleared for a check engine light, but ALL of his vehicles are auction cars, which everyone knows those vehicles are sent to auction because someone found something severely wrong with them, or simply couldn't sell them.
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August 2023 by Whitney Taylor
This used car lot is the absolute best! Mike is great and honest and he makes sure that you get the best deals in town. Point blank go to see himAlyssa and Whitney
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August 2023 by Ron Haynes
June 2023 purchased 2013 ford escape, 177,000 miles. We test drove the car twice with no problems. On the third day after purchase, the transmission goes out. Called the owner, filled him in on problem, his reply was, sorry, can't help you. I purchased the $100.00 warranty offered to me , but it has a limit of $1500.00 payout So I am out the rest of parts and labor which is substantial, nearly buying the car again. Three days of normal driving was not much to have to spend that kind of money.
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August 2023 by Stephanie Baumgardner
Came there bought a car , been great so far, quick service , good price , low mile car , thanks alot , would recommend this to anyone looking to buy a vehicle
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May 2023 by Jennilee
This is a must stop for anyone looking for a great used car. The owner wouldn’t buy anything on his lot that he wouldn’t drive personally, and that speaks volumes. The honest, genuine, respectful, quick, service I received made the dread of getting a different vehicle, not a bad experience!Will continue to send others here in the future when in need for a vehicle.Again, Thanks for the fine service!
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May 2023 by River Rat
Typically, I DON'T DO Many Reviews, yet after this morning I felt THAT I SHOULD. I've never been to this lot before and certainly WILL NEVER GO BACK, not only were they late opening, BUT HIGHLY RUDE FROM THE GET-GO, I had seen a vehicle I really liked online, Loved It on the lot, yet the salesman just got out of his car and IT WAS ME who finally greeted HIM with a good morning, he acted as if he could care less if I bought a car or not, I actually felt like a trespasser!! THIS after driving a good distance, I couldn't wait to leave!! I WAS NOTHING BUT NICE, and BAD DAY OR NOT when in a public business THIS IS NOT THE WAY TO TREAT OTHERS!! I don't know if I was being judged by appearance, as my hair could use a trim, HA, but quite frankly, IN MY OPINION, a Very Bad Attitude Overall, and NOT someone I want to trust, especially in THE USED CAR BUSINESS. The ONE STAR is because I HAD NO CHOICE!! Otherwise, NONE.ADDENDUM To Owners Reply, THERE WAS NO ONE ON YOUR LOT WHEN I WAS THERE, I NEVER ASK ABOUT ANY CAR BUT ONE, AND WAS NOT INTERESTED IN A BUY HERE/PAY HERE SITUATION, BUT GREAT STORY TO COVER YOUR RUDENESS!! THANK GOD I DIDN'T BUY FROM YOU!!
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May 2023 by Mitchell Eugene Watson
I have been friends with the man who goes by "RIVER RAT" for Decades, AND RODE WITH HIM TO TO THIS LOT, I WILL NOT TOLERATE his being discredited when I TOO witnessed the entire thing. The guy was LATE arriving and acted as if he could care less if my friend bought a vehicle or not, DID NOT EVEN MAKE AN EFFORT. My friend was THE FIRST TO EVEN SPEAK, and I AM NOT SURPRISED at his attempt to cover up with some outlandish story, FACT IS, THE TRUTH HURTS, and some people think this behavior is acceptable, yet in ANY public business IT SHOULDN'T BE, PEOPLE WILL FIND YOU OUT.
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May 2023 by Dennis Blizzard
Great place to deal with cheapest price i could find and all the cars on the lot come with a free 90 day warranty would buy again thanks
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March 2023 by Aubrey Grace
The owner is super friendly and nice. I love that he tries and tests out the vehicles before he sales them plus you get a 90 day warranty. Financing is available too!
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January 2023 by Kim Blevins
Two days after I gave a lot of money for my vehicle the rear wand went out . All the man could say was . .UNDERSTAND. Please go else where . Now I have to sink more money into it that I don’t have . But god will deal with people like this .
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October 2022 by Cody Epperson
This man is an absolute joke sold a 20yr female a car not even a week later the transmission goes out!!! And yes the car was checked by 2 different shops you plainly stated oh well isn’t the first and won’t be the last it’s sad car dealerships take advantage of young females trying to get back and forth from work, school ect !!! And if you drove that car 400 miles you would’ve definitely known something was wrong with the transmission she couldn’t even get 400 miles out of the car!!! Then you text her basically threatening her over my review then told her you was going to call and let the warranty company in on a few things but I guess you’ll deny that also but we have the texts and will be seeking advice!
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October 2022 by Joel “JC” Marchus
The owner took time to listen to what I needed.He was thoughtful in his response. The big car lot down the street couldn’t be bothered to keep their word and I never heard back from them.Anna and I appreciate you and your kindness.Thank you very much!